Clearview Window and Vinyl Products

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and prefer to wait until completion of the job before confirming satisfaction with the resolution Sincerely, [redacted]

[redacted] [redacted] *** [redacted] [redacted] To Whom It May Concern: Unfortunately there has been some miscommunication with this situationRegarding the extra charges the customer was given the wrong informationThe woman the customer spoke with in the office was not aware of the situation and is newThere is no charge for the work to be completed and the customer is now aware of the mix upThe customer signed the proposal for $2,The $deposit was paid and the balance of $2,is due upon completion of the job The office contacted the customer on January *, and left a voice mail to call the office and speak with the Office Manager only to schedule an appointmentThe office heard back from the customer on January **, to schedule an appointmentThe work can not be performed on a Saturday so the customer stated she would call back Monday after looking at her scheduleWe did not hear back from the customer so on January **, the Office Manager contacted the customer again to follow up The customer is now scheduled for Friday February *, to complete the re-wiring, replace the registers and winterize the system Thank you, Larry L [redacted] President st1\: [redacted] / [redacted] Style Definitions */

[redacted]
[redacted]
To Whom It May Concern:
Unfortunately
there has been some miscommunication with this situationRegarding the extra
charges the customer was given the wrong informationThe woman the customer
spoke with in the office was not aware of the situation and is newThere is no
charge for the work to be completed and the customer is now aware of the mix
upThe customer signed the proposal for $2,The $deposit was
paid and the balance of $2,is due upon completion of the job
The office
contacted the customer on January *, and left a voice mail to call the office
and speak with the Office Manager only to schedule an appointmentThe office heard
back from the customer on January **, to schedule an appointmentThe work
can not be performed on a Saturday so the customer stated she would call back
Monday after looking at her scheduleWe did not hear back from the customer so
on January **, the Office Manager contacted the customer again to follow
up
The
customer is now scheduled for Friday February *, to complete the
re-wiring, replace the registers and winterize the system
Thank you,
Larry L[redacted]
President

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and prefer to wait until completion of the job before confirming satisfaction with the resolution. 
Sincerely,
[redacted]