Clearbrook Treatment Center Reviews (%countItem)
Clearbrook Treatment Center Rating
Address: 890 Bethel Rd, Shickshinny, Pennsylvania, United States, 18655
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this company sent me a collection letter stating I owe them over 60 thousand dollars for my son's treatment there. I do not have a son and the letter is addressed to someone that is not me. when I called and spoke to Melissa S, she was extremely rude and hung up on me.
April 09, 2018Dear ***,
I am in received of the complaint filed on 3/27/2018 for ID.
After reviewing all the information, I have determined that the collection representative made several errors on this account. *** is a friend of a client that was at our Huntington Creek facility. The client has been reached and is taking care of the balance on her account.The Collection Representative has been retrained on how to accurately follow on her workload. l apologize for my vagueness in my response but that is due to needing to stay within HIPAA guidelines and not to disclose information about the client.
The standard business questionnaire is being completed by our Chief Financial Officer, Kelly M. l will fax it over as soon as l receive it.I hope this letter shows good faith that the concern has been dealt with. If you need any additional information, please feel free to contact me. l can be reached at *** ext. ***.
Best Regards,
Tammy J.
Business Of?ce Director
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards