CLE Contact Lenses, Inc. Reviews (2)
CLE Contact Lenses, Inc. Rating
Description: OPTICAL GOODS-RETAIL
Address: 5 W Main Street, Suite 102, Elmsford, New York, United States, 10523
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clecontactlenses.com
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We have made numerous attempts via email and phone to mitigate this issue without success. Customer is not responsive to requests for shipping addresses, phone numbers, etc. We have decided to...
reimburse him for a one time amount of $39.88. This will be issued by COB today, April *, 2015. I am hear to answer any questions or concerns you may have. We want to satisfy the customers needs as well as keep our good standing. Thank you [redacted]
Review: I ordered a set of contacts from Cle Contacts ($39.88 total price including shipping). They were shipped to the incorrect address (they were shipped to Iowa, and I live in California). The company refuses to refund my money or re-ship my contact lenses.Desired Settlement: Please refund $39.88 or re-ship my contact lenses to the correct address.
Business
Response:
We have made numerous attempts via email and phone to mitigate this issue without success. Customer is not responsive to requests for shipping addresses, phone numbers, etc. We have decided to reimburse him for a one time amount of $39.88. This will be issued by COB today, April *, 2015. I am hear to answer any questions or concerns you may have. We want to satisfy the customers needs as well as keep our good standing. Thank you [redacted]