Initial Business Response / [redacted] (1000, 7, 2016/03/04) */ This customer is not a regular customer as she claimed, and we tried to accommodate herAccording to our records, she only made five (5) visits to our cleaners from 11/27/up to 8/24/She spent a total of $on all her visitsHer last visit was on 8/7/and she came back with the same item on 1/15/with complaintsWe agreed to redo the itemWe did not do anything wrong, and she is trying to take advantage of the situationWhen she picked up the item, she should have seen the problems right awayWe have no idea what she did with the garment, and she is now demanding $while she only spent $with usWe did not even charge her for the redoMost cleaners would not even accept the garment after the item was picked in five months!!!
Initial Business Response / [redacted] (1000, 7, 2016/03/04) */ This customer is not a regular customer as she claimed, and we tried to accommodate herAccording to our records, she only made five (5) visits to our cleaners from 11/27/up to 8/24/She spent a total of $on all her visitsHer last visit was on 8/7/and she came back with the same item on 1/15/with complaintsWe agreed to redo the itemWe did not do anything wrong, and she is trying to take advantage of the situationWhen she picked up the item, she should have seen the problems right awayWe have no idea what she did with the garment, and she is now demanding $while she only spent $with usWe did not even charge her for the redoMost cleaners would not even accept the garment after the item was picked in five months!!!