An item that was purchased through *** was recalled by this company Asked to submit claim for refund directly to them Did in AugustNo refund
*** for $was supposed to be refunded as they did a recall on the product purchased "King Bio Anxiety & Stress Control for Cats" Label was given by company and product was returned as requested Still after voicemails and emails and over months later no refund has been sent to me
I returned SIX bottles of their product that was RECALLED which they rec'd 10/10/& got no refund back per recall promise & no reply to my inqiries
Per THEIR instructions, I sent back SIX of their RECALLED products (see below for names) that they received on 10/10/via PROOF ***: Tracking Number ***; Shipped:09/26/2018; Delivered:10/10/2018; To King Bio, ASHEVILLE,NC & Received By DAVIS; Weight LBS
Contents: King Bio Skin & Itch (pets) bottles, King Bio Paralixer bottles, King Bio Constipation relief (pets) bottle (So total of 'recalled' bottles returned that they promised to refund, and that they rec'd back on 10/10/18)I contacted them on Oct.24/asking for update on time frame to get refund, and their automated reply was: "Due to F.D.Aregulations, we must account for each bottle that comes back into our facility, therefore, the process may take several weeks." I then waited until 12/4/before contacting them again (no answer), then I tried a
An item that was purchased through *** was recalled by this company Asked to submit claim for refund directly to them Did in AugustNo refund
*** for $was supposed to be refunded as they did a recall on the product purchased "King Bio Anxiety & Stress Control for Cats" Label was given by company and product was returned as requested Still after voicemails and emails and over months later no refund has been sent to me
I returned SIX bottles of their product that was RECALLED which they rec'd 10/10/& got no refund back per recall promise & no reply to my inqiries
Per THEIR instructions, I sent back SIX of their RECALLED products (see below for names) that they received on 10/10/via PROOF ***: Tracking Number ***; Shipped:09/26/2018; Delivered:10/10/2018; To King Bio, ASHEVILLE,NC & Received By DAVIS; Weight LBS
Contents: King Bio Skin & Itch (pets) bottles, King Bio Paralixer bottles, King Bio Constipation relief (pets) bottle (So total of 'recalled' bottles returned that they promised to refund, and that they rec'd back on 10/10/18)I contacted them on Oct.24/asking for update on time frame to get refund, and their automated reply was: "Due to F.D.Aregulations, we must account for each bottle that comes back into our facility, therefore, the process may take several weeks." I then waited until 12/4/before contacting them again (no answer), then I tried a