Clay Cooley Chevrolet Reviews (5)
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Clay Cooley Chevrolet Rating
Address: 1251 E Airport Fwy, Irving, Texas, United States, 75062-4804
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I've had the most horrible experience with [redacted] when I bought a car; the salesman are scammers; they tell you to keep the car for a year and you can trade for a newer car...THATS A LIE!!! the cars are over priced and no one will take them as trade due to high miles and owing to much money on themThe payment dept is the worst of them allThe supposed to be director Larry [redacted] the ops manager Chris [redacted] and the repo manager Sebastian are all the rudest and unprofessional ppl ive ever had to deal with at a company; Their "DIALER' calls you times a day saying they can help you and they will work with you but when you call they tell you to pay or they will go pick your car upI don't understand how that's helping customersWhen my car broke down they took weeks to get me my car back and I missed work for those weeks and didn't get paid cause I had no ride and that almost cost me my jobAll of the agents follow their leaders and are rude as wellI will never refer anyone to [redacted] and I will never go back there ever in life
Bad customer serviceTheft by deception and racial remarks about other customersGo to friendly chevrolet, I wished I had
Awful experience for sure. Visited few times, everytime had the same experience. They are always sweet if you are there for pre-sales but post-sales you can definitely see their real faces. I would definitely no recommend someone to waste their time and lose peace of mind. And, will not make this mistake again.
Bad customer service. Theft by deception and racial remarks about other customers. Go to friendly chevrolet, I wished I had.
I've had the most horrible experience with [redacted] when I bought a car; the salesman are scammers; they tell you to keep the car for a year and you can trade for a newer car...THATS A LIE!!! the cars are over priced and no one will take them as trade due to high miles and owing to much money on them. The payment dept is the worst of them all. The supposed to be director Larry [redacted] the ops manager Chris [redacted] and the repo manager Sebastian are all the rudest and unprofessional ppl ive ever had to deal with at a company; Their "DIALER' calls you 25 times a day saying they can help you and they will work with you but when you call they tell you to pay or they will go pick your car up. I don't understand how that's helping customers. When my car broke down they took 3 weeks to get me my car back and I missed work for those 3 weeks and didn't get paid cause I had no ride and that almost cost me my job. All of the agents follow their leaders and are rude as well. I will never refer anyone to [redacted] and I will never go back there ever in life