Classic Properties Realtors

In Response to Mr*** *** ComplaintMr*** Contacted through an lead service called *** ***In response to an Email that said Mr*** was in need of repair due to his AC unit being completely not workingWhen I made First contact with the customer I, Tommie B***, confirmed Mr***'s
has a problem with his systemI explained to him that there is an Automatic Trip fee of 75.00. He agreed to have a tech come out diagnose the problemAfter the diagnose the customer can then contract our service to fix or installed any necessary repairsThomas R*** was the tech on site. MrR*** explained to Mr*** that his unit was not working due to a bad zone control board. Mr. *** then agreed that the tech would remove and install a new zone control board. The tech then left to retrieve the parts, returned to the Mr***'s houseTri-lectric trained tech fixed Mr***'s AC unitThe system was brought up to working standards. With trip charge of 75.00, the parts and 1/hours of labor at 250.00 the job total came to be 510.09Ac Service Call with diagnose 75.00parts- Honeywell Control Board 151.93Labor 1/hrs at per hr is ( we gave Mr*** a rate of per hr) which came out to 250.03So Mr*** ***'s break down is + 151.93+ 250.03+plus tax of 33.16=