Classic Performance Products

I did speak with the customer, Mr [redacted] We did get Mr [redacted] his refund everything worked out between us It was a paperwork oversight on our part that created this issue originally We have since made internal changes to our procedures to prevent this type of situation in the future

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. I did receive a call from CPP, BUT DID NOT RECEIVE A REFUND>>>>>>>>>>>>>>>>Same old same old, say one thing do something different. Maybe Santa Claus is bringing my refund. HAHA Regards, [redacted]

This part was received and repaired and after testing, we deemed it was suitable for return.
We understand your concern and eventhough we feel this is safe for installation, we will accept the return of this part for a credit
Please return this part under RMA and we
will credit you back the cost of the master

I did speak with the customer, Mr***. We did get Mr*** his refund everything worked out between us. It was a paperwork oversight on our part that created this issue originally. We have since made internal changes to our procedures to prevent this type of situation in the
future

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did receive a call from CPP, BUT DID NOT RECEIVE A REFUND>>>>>>>>>>>>>>>>Same old same old, say one thing do something differentMaybe Santa Claus is bringing my refundHAHA
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved

hi ***,Thank you for your feedback.You received the parts on 2/? You advised us on 2/(Friday) that you were missing the sway bar eventhough the tracking shows it was deliveredAfter checking with our warehouse and filing a claim with Fedex, we sent you a replacement on 2/(Monday)
at no chargeI see you have received the replacement sway bar todayWe felt that we handled your issue in a timely manner so should have any other issues, please dont hesitate to contact us.?

hi [redacted],Thank you for your feedback.You received the parts on 2/10.  You advised us on 2/12 (Friday) that you were missing the sway bar eventhough the tracking shows it was delivered. After checking with our warehouse and filing a claim with Fedex, we sent you a replacement on 2/15 (Monday)...

at no charge. I see you have received the replacement sway bar today. We felt that we handled your issue in a timely manner so should have any other issues, please dont hesitate to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

I did speak with the customer, Mr. [redacted].  We did get Mr. [redacted] his refund everything worked out between us.  It was a paperwork oversight on our part that created this issue originally.  We have since made internal changes to our procedures to prevent this type of situation in the...

future.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I did receive a call from CPP, BUT DID NOT RECEIVE A REFUND>>>>>>>>>>>>>>>>Same old same old, say one thing do something different. Maybe Santa Claus is bringing my refund. HAHA
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If return postage is paid by them.
Regards,
[redacted]