Classic Disc Brakes

I ordered a conversion kit and they charged my credit card $1,998 in November, 2021. Order was partially filled in October, 2022. It is now June, 2023 and they have continually said they were sending the rest of the order in "2 weeks". Have never received the balance of the order and they will not return phone calls or emails. Under no circumstances should you buy anything from this company!

Like everyone else, this company lies over and over and knows the system and how it works to run scams on double charges. Their kits are incomplete, they don't fit correctly, and they're over priced. NO customer service unless they think you're giving them money. The absolute worst I've ever dealt with in 30 years of business.
I have contacted the attorney general for the state of Texas to see if there's anything that can be done.
And don't fall for the the "new management/new owners" scam, they've been doing that for a couple years that I've seen.

Ordered April 4th 2022. First they charged my credit card twice for the order. Got that resolved. It is now early September & I have 1 part and a bunch of excuses.Always my order is sitting on the loading dock & will go out the beginning of next week. NEVER HAPPENS.

I ordered a complete front and rear disc brake kit for my classic car. After finally receiving the kit my mechanic informed me that the kit would not fit and was incorrect for the car. The owner promised to make it right multiple times we sent pictures back to him of the car showing that it would not work. Finally the owner agreed to take the kit back for a full refund. I spend over $400 to ship the kit but never received a refund. After weeks of reaching out to this company I finally got someone to answer the phone where they explained to me that they moved locations and closed down for covid. They informed me that they never received the kit back and it must be at their old location. Since I spoke to the owner a month prior to when they said they actually moved you would think that would be an important detail to inform me of. Not with this company. Finally after pulling together a mountain of documentation showing them I did ship the kit back to them, which they claim they still can't find, they again agree to refund me my full amount of $1600. It again has been months that I still have not received my refund and they will not respond back to me.
This company, its owner, and employees have no ethics or morals. I would warn everyone to stay completely away. Not to mention their incompetence of what they actually sell.

I ordered my kit mid September the website says 14-days max, its now been weeks with multiple runaround phone calls and emailsover $on the linetalked me out of a refund and made empty promises.Finally fed up and asked for the refund and magically got a tracking number right away.if the product follows the service I will be having PayPal get my refund for me.VERY VERY DISAPPOINTED WITH THIS CUSTOMER SERVICE!

The Customer stated he has filed a chargeback on this itemWhen a chargeback is filed we must wait for his credit card company to fileIf he has not processed the chargeback it is much easier and faster to just complete the refundAt this point we have gone off of the information that was provided by the customerIf the chargeback was not filed we can complete the refund immediately, if it has been filed we must wait for his credit card companyWe have already agreed to accept the refund when / if his card company completes the process

[redacted] Hi, I write to you in first complaint that i've payed totaly taxes on the first package because ABS Power Brake the shipper add the totaly invoice for customs with one package in other complaint # [redacted] the seller says that [redacted] lost the other package & he ship another under hours so, for that other package coming airport, the french customs are asking to me a mail from you or from the seller for that : "the shipper have to mail us that both packages shipped are for the same order : complet brake kit, and both weights (k + k) are so for the same order, totaly k" please, can you make that for me or ask the seller to send us the answer by return mail many thanks one more time [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: The company has contacted me with the shipping number and that is great but there is also the refund of about $that needs to be completedbefore I can be complete with the transaction I have discussed this with " ***" who said he would look into it You have to understand I have heard all this before and although this is thefirst time I got a shipping number, so I am very hopeful, but would like to wait until the refund has been completedRevdex.com Thanks for your efforts Regards, [redacted]

Customer has already received refund: Tracking Number: [redacted] Service: UPS Next Day Air® Weight: lb Shipped/Billed On: 04/17/Delivered On: 04/18/9:A.MDelivered To: [redacted] [redacted] Left At: ***

Complaint: [redacted] I am rejecting this response because: The refund has not posted to my credit card account as of November 2017, 4:eastern standard time Regards, [redacted] ***

We have resolved this wit [redacted] and the Custom ordered product will be delivered this weekHe has told me once received he will remove this complaint completely

***,The refund amount is actually $We issued it this morning and sent you a receipt to the email address we have on file.Settlement Amount: USD (370.00) Submit Date /Time: 08-Apr-09:49:MDTReference Transaction ID: Not Applicable [redacted] Transaction Type: RefundPayment Information Card Type: Visa Card Number: [redacted] Expiration Date: XXXX Total Amount: USD (370.00) Order Information Invoice #: *** Customer Billing Information Name: [redacted]

This was resolved and customer will receive the missing part todayFedEx# [redacted]

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to meI have received my refund in fullThank you for your assistance with this situation.Happy Holidays, [redacted]

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to me (the seller send to me the answer asking by french customs for totaly weight) Regards, [redacted] ***

We agree that [redacted] is due a refund from a cancelled orderLiterally within minutes of finding out he had not received his refund we re-issued it and provided him the refund in fullThis was all prior to receiving any complaint or notification of complaint from the Revdex.comI have attached proof of mailing all with the date and time prior to receiving notification of this complaint

[redacted] Hi Jay, I receive a mail from the seller, but french customs are asking that totaly wheight of the kit is really k (k for the first package & for the second) only with that I don't have to pay taxes on second package they can think that perhaps it have another parts add into thanks to ask another mail with totaly weight from the seller [redacted] ***

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to me Regards, [redacted]

This was long resolved before receiving this complaint [redacted] delivered 11/