Classic Coatings

We received your letter concerning Mike *** dated June 16, There are a number of items that are wrong on this complaint First of all the letter was sent to our Two Rivers, Wisconsin location and this work was done at our Sheboygan, Wisconsin location When Mr*** contacted us we asked him to send photos of the problem he was experiencing After several days he did send these photos for us to review We explained to him that we were in the process of closing this operation in our company and that if he wanted us to rework them that he needed to do it quickly before this equipment was dismantled and moved off site We could have done any necessary repairs to them had he complied with our requests but he wanted to wait until fall or early winter to have this work done We explained that we could not accommodate this because the equipment will be removed by that time I am sorry that Mr*** would not comply with our return requests and chose to go someplace else Thank you, [redacted] Wilson Ave Sheboygan, WI Office: 920-458-Cell: 920-912-