Clark County Fairgrounds RV & Storage Reviews (%countItem)
Clark County Fairgrounds RV & Storage Rating
Address: 203 NW 179th St, Ridgefield, Washington, United States, 98642-5749
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I called Clark County Fairgrounds RV & Storage to make rv reservations for my weekend stay at Clark County Fairgrounds. When I called to make the reservations I asked them if they were the park affiliated with the fairgrounds and I was told yes. Since I was showing a horse at the fairgrounds I made the reservations. I then called another number to book my stall for the weekend and the lady asked if I needed an rv space. I said no I already signed up with someone at the fairgrounds for my RV spot. She told me she had no record of it so I gave her my reservation # and she then told me that was a private rv park and not affiliated with the fairgrounds. It was $25 for the RV spot not the $65 that the other place charged me. When calling back to cancel my reservation they told me that they cannot refund my money. They gave me false information after I specifically asked if this was camping for the fairgrounds and now wont refund my money. This is wrong...just wrong.
The amount was refunded on February 17 in full to the customer. There seems to be a miscommunication regarding the booking. We are sponsoring the event at the Clark county event center so although we are not the event center; we are affiliated with them by offering a special discounted rate to those attending the event. Upon booking, our customers have all policies outlining refunds, address to where our RV park is located & total amount of the booking displayed prior to confirmation of their preferred booking. The customer has the option to not book after reviewing all policies & cost or can move forward with reserving the site.