Clarion Hotel Beachwood

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

From: [redacted]Date: Wed, Aug 26, 2015 at 4:09 PMSubject: Re: Complaint ID [redacted]To: [redacted]
I did speak to this guest and apologized for the condition of the room, his food...

and the attitude he received from the front desk. I refunded his entire stay and he seemed to be happy with that.
Please let me know if you have any questions.
 
Thanks

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]