Citywide Alarms

Our reps (one manager and one trainee) stopped by his house twice and never had an interactionWe apologize for leaving business cards at his propertyWe have spoken to the sales representatives in the area and will not leave any additional contact information

Complaint: ***
I am rejecting this response because: this was not the case
I called in about getting an alarm system and was told that they would have to come out to give mr a quote I decide not to go with them told them it was fine the end so I thought few days maybe a week later I receive a email of the agreement with everything fill out with all my information gave to them so I called in and was told that someone was just trainig and they use me for it since my prolfie was incomplete I just dont feel its fair or right to use people information for trainig
Sincerely,
*** ***

Our reps (one manager and one trainee) stopped by his house twice and never had an interaction. We apologize for leaving business cards at his propertyWe have spoken to the sales representatives in the area and will not leave any additional contact information.

I've spoken to the consumer by phone she was upset that we emailed her a quote after she found out she did not qualify for a free systemWe have removed her information from our system and will no longer make contact

Complaint: ***
I am rejecting this response because: this was not the case
I called in about getting an alarm system and was told that they would have to come out to give mr a quote I decide not to go with them told them it was fine the end so I thought few days maybe a week later I receive a email of the agreement with everything fill out with all my information gave to them so I called in and was told that someone was just trainig and they use me for it since my prolfie was incomplete I just dont feel its fair or right to use people information for trainig?
Sincerely,
*** ***

Our reps (one manager and one trainee) stopped by his house twice and never had an interaction. We apologize for leaving business cards at his property. We have spoken to the sales representatives in the area and will not leave any additional contact information.

I've spoken to the consumer by phone she was upset that we emailed her a quote after she found out she did not qualify for a free system. We have removed her information from our system and will no longer make contact.