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Response:On October 2015, Ms*** brought her vehicle to our shop to get her vehicle inspected for leaksAfter inspection, we discovered that she had multiple leaks, including leaks from the transmission pan gasket, crank angle sensor, cam shaft position sensor, and a possible leak from the
front timing cover of her Mercury SableMs*** approved the repairs for replacing the transmission pan gasket, crank angle sensor, and the cam shaft position sensorAt that time, she declined repairs for the front timing coverIt was explained to her that she would still have a leak from that front timing coverShe was originally given an estimate of $for these repairs, but was only charged a total of $On October 2015, Ms*** returned to our shop proclaiming that she still had a leak from her vehicleAfter once again inspecting the vehicle, we found that there was no longer leaks coming from her transmission pan, but was in fact from the front timing coverAt that time, we then recommended replacing the timing chain cover, oil pan gasket, and valve cover gasket totaling $but repairs were declined once againShe was not charged for this inspectionThe owner offered Ms*** a discount to repair all of the leaks, which she at first approvedWe then received a phone call from her the following morning, telling us not to continue with the repairsWe have all of the supporting documentation regarding this particular case, and we are sorry that we will not be able to help Ms*** with her repairs

I am rejecting this response because: Please see all the attached notes and invoices