City Motor Group, Inc.

6/23/2015Sent via Email*** *** ***Revdex.comEuclid Avenue, 4th FloorCleveland, Ohio 4415RE: *** *** Revdex.com Complaint No.:*** WWR File No.: *** ***Dear *** ***:The purpose of this letter is to respond to the concerns raised by *** ***
regarding her complaint submitted to the Revdex.comI would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.The following is a brief narrative of the collection activity that has occurred on the above referenced accountsOur client, *** *** ***, retained Weltman, Weinberg & Reis, Co., L.P.A. for collection services in June for two accounts that they obtained through purchase and now are the current creditor of the obligationsThe first account is for a credit card and the original creditor was *** *** *** *** and the second account was for a *** credit card and the original creditor was *** ***In accordance with the law, we sent the consumer correspondence advising her of the status of her accountsThus far initial attempts to discuss settlement of these matters or arrange for reasonable monthly payment plans to resolve these matters have been unsuccessful. We have now received this complaint in which the consumer has requested verification documentationTherefore, we have placed the accounts in a cease communication status and we have requested documentation from our client to send to the consumer once it is received. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused you based on your perception of the manner in which they were receivedIt is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact meThis communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely, *** Eileen ** ***

February 17, 2015Sent via email: ***@cleveland.Revdex.com.org*** ***Dispute Resolution SpecialistRevdex.com, IncEuclid Ave., 4th Fl.Cleveland, Ohio 44115-2408RE: *** ** ***Revdex.com Case ID: ***WWR File No.: ***Dear Ms***,I am writing to address your February 12,
correspondence regarding the complaintsubmitted by *** ** *** to the Revdex.com regarding Weltman, Weinberg & Reis Co.,L.P.A.’s collection activity on the above-referenced accountI appreciate the opportunity to respond toher concerns on behalf of the firm.A brief narrative of the history of the account is required to address the complaintIn April 2014,our client, *** *** *** ***, retained Weltman, Weinberg & Reis Co., L.P.Afor collectionsservices on an accountWe acknowledge that Ms*** through this complaint and her owncorrespondence has advised us of her current financial situation and concernsWe also acknowledgethat Ms*** has requested through this complaint and her own correspondence to not be contactedregarding the accountIn accordance with the law, we have flagged the account to not allowcorrespondence or other communications with Ms***Thus, we will not contact Ms***regarding this matter in the futureAdditionally, we have canceled the deposition of Ms***scheduled for our office on March 2, 2016.Also, we apologize for any concern or inconvenience the firm’s attempts at communication on theaccount may have caused based on the perception of the manner in which they were receivedIt is ourfirm’s goal and the intent of our client to handle all matters in a professional manner at all times and todeal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensurethat the collection practices used are proper and in compliance with state and federal regulationsThiscommunication is from a debt collectorThank you.Sincerely,Tracy RS***

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
As with any *** ** *** Resident and anyone who has been forced to deal with this so called Law Firm, I've paid the amount they are asking to be paid.Because of this we are now listing our house and getting away from the *** ** *** and hopefully I will never have to deal with them nor Weltman
Regards,
*** ***

March 27, 2017 WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over Years of Service. Tracy *S*** Compliance Attorney Keynote Circle, Brooklyn Heights, OH (216) 739-phone (216) 739-fax *** Sent via email: *** *** *** Dispute Resolution Specialist Revdex.com Euclid Ave., 4th FlCleveland, OH 44115-2408 RE: *** ** *** Complaint No.: *** WWR File Nos.: *** and ***Dear *** ***, *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** I am writing to address your correspondence of March 22, regarding the complaint Ms*** ** *** submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on two accounts that were placed with our firm by or client, the *** ** ***I appreciate the opportunity to respond to her concerns on behalf of the firm. *** *** has continued to submit complaints regarding the accounts after she was provided with proper verification documentation on the accountsIn order to address her concerns, our attorney offered to arrange a meeting between *** *** and our client either in person or via telephone to review the documentationOur attorney continues to be willing to arrange a meeting with our client and *** *** in person or via telephone*** *** has declined the offer to meet with our client. It is the firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalismEvery effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy *S***

WELTMAN, WEINBERG & REIS Co., LPA ATTORNEYS AT LAW Over 80 Years of Service. Brooklyn Hts [redacted] Chicago [redacted] Cincinnati [redacted] Cleveland [redacted] Columbus [redacted] Detroit [redacted] Ft. Lauderdale [redacted]...

Philadelphia [redacted] Pittsburgh [redacted]July 24, 2017  Tracy *. S[redacted] Compliance Attorney965 Keynote Circle, Brooklyn Heights, OH 44131 [redacted] phone [redacted] fax [redacted] Sent via email: [redacted] Dispute Resolution Specialist Revdex.com 2800 Euclid Ave., 4th Fl. Cleveland, OH 44115-2408RE: [redacted] 
Dear Ms. [redacted],  I am writing to address your correspondence of July 20, 2017 regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to his concerns on behalf of the firm. Allow me to provide a brief narrative of the collection activity that has occurred on this file. Our client placed this matter with our firm in December 2016 with a New Jersey address for [redacted]. In accordance with the law, on January 18, 2017, we sent correspondence regarding the account to his attention. We received no returned mail or other indication that the address was an improper address. Thereafter, we attempted to contact [redacted] to discuss the status of the account and to explore resolution options. The firm has policies and procedures in place, along with computer system programming for time zones and training regarding the proper time frame that calls are allowed to be made to consumers. As the address on our account was a New Jersey address, none of the parameters in place to prevent calls outside allowed hours were violated by the call. We acknowledge that [redacted] has provided an address in Arizona and we have updated his account accordingly. Also, we have coded his phone number provided, ending in 1392, with a cease telephone communications request. The error was not intentional and as indicated we have taken the appropriate corrective action to prevent additional calls to the telephone number provided. Still, we hope to discuss settlement and resolution options with [redacted] including a reasonable monthly payment option to address this obligation on this account. At this time we would invite [redacted] to contact our firm at [redacted] to review his options. We apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should there be any further questions or concerns regarding this matter, please do not hesitate to contact us. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy *. S[redacted]

March 8, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408 RE: [redacted] Revdex.com Case ID: [redacted]WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address your correspondence...

of March 1, 2016 regarding Ms. [redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account.  I appreciate the opportunity to respond to Ms. [redacted]s concerns on behalf of the firm.A brief narrative of the history of the account is required to address Ms. [redacted]s complaint.  In July 2014, our client, [redacted], N.A., retained Weltman, Weinberg & Reis, Co., L.P.A. for collection services on a defaulted student loan obligation. On or about June 29, 2015, in accordance with the law, we sent Ms. [redacted] correspondence advising her of the status of her account. We acknowledge that Ms. [redacted] through this complaint and her own communications with our firm has advised us of her current concerns regarding the matter. We have noted that on February 1, 2016, Ms. [redacted], through a third party, requested verification of the debt.  Even after the time period has expired for verification under the Fair Debt Collection Practices Act (FDCPA), which is 30 days after receipt of the initial letter with the disclosure, it is our firm's policy to work with consumers and be interactive throughout the collection process.  Therefore we acknowledge the request for verification to assist in resolution. We have placed the account in a cease communication status at this time and have requested documentation from our client. We will provide that documentation to Ms. [redacted] pursuant to her request. Also, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely,Tracy R. S[redacted]

April 6, 2016Sent via email: [redacted]@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted]  Revdex.com Case ID: [redacted] 
[redacted] Dear Ms. [redacted],  I am writing to address your March 30, 2016 correspondence regarding the rebuttal complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm.  We acknowledge that Ms. [redacted] through this rebuttal complaint has advised us of her current concerns. We advised our client of Ms. [redacted]’s concerns and our client has responded that Ms. [redacted] may contact Fraud Investigations at 866-632-8721 to further discuss this matter. We also acknowledge that Ms. [redacted] has again requested through this rebuttal complaint to not be contacted regarding the account. As set forth in our March 18, 2016 response, upon receipt of Ms. [redacted]’s initial request and in accordance with the law, we placed the account in a cease communications status. The account remains in a cease communication status and will remain in that status as requested.  Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Thank you.  Sincerely,  Tracy R. S[redacted]

6/26/2015Sent via Email[redacted]Revdex.com2800 Euclid Avenue, 4th FloorCleveland, Ohio 4415RE: [redacted] Revdex.com Complaint No.: [redacted]  WWR File No.: [redacted]Dear [redacted]:The purpose of this letter is to respond to the...

concerns raised by [redacted] regarding her complaint submitted to the Revdex.com. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm.The following is a brief narrative of the collection activity that occurred on the above referenced accounts. Our client retained Weltman, Weinberg & Reis Co., L.P.A., a law firm, for collection services in April 2015 for student loans that [redacted] is a co-liable party on the obligations. In accordance with the law, we sent [redacted] correspondence advising her of the status of her accounts. Initial attempts to discuss settlement of this matter or arrange for a reasonable monthly payment plan have been unsuccessful thus far. As of today’s date the law firm has not received any payments for the obligations owed to our client. We recently received a request from the consumer directly to our firm along with this complaint in which the consumer requested verification. We have sent that documentation this month directly to the consumer to show that these obligations are proper, due and owing at this time. In addition, we acknowledge that she has requested that we not initiate contact with her via telephone communications so we have flagged her accounts accordingly. We will only communicate with her via written correspondence regarding these accounts. However, we would invite her to contact us at 1-[redacted] to review her options to resolve these matters. We apologize for any concern or inconvenience the firm’s attempts at communication on the accounts may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect these debts for the current creditor and any information obtained will be used for that purpose.Sincerely,/s/ Eileen ** B[redacted]

[redacted] 
[redacted] 
[redacted]
March 29, 2017 WELTMAN, WEINBERG & REIS Co., LPAATTORNEYS AT...

LAW Over 80 Years of Service. [redacted] Compliance Attorney [redacted] Brooklyn Heights, OH 44131 (216) 739-5646 phone 1 (216) 739-5768 fax [email protected] [redacted] 
Rhonda W[redacted] Dispute Resolution Specialist Revdex.com 2800 Euclid Ave., 4th Fl. Cleveland, OH 44115-2408R[redacted]  Dear Ms. W[redacted]  I am writing to address your correspondence of March 29, 2017 regarding Mr. [redacted] complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.'s collection activity on the above-referenced account. I appreciate the opportunity to respond to Mr. M[redacted] concerns on behalf of the firm.A brief narrative of the history of the account is required to address Mr. M[redacted] complaint. In March 2017, our client, IGW Solutions LLC, retained Weltman, Weinberg & Reis, Co., L.P.A. for collection services on this account. On or about March 20, 2017, in accordance with the law, we sent Mr. [redacted] correspondence advising him of the status of the account. We acknowledge that Mr. [redacted] through this complaint has advised us of his current concerns regarding the matter. It is our firm's policy to work with consumers and be interactive throughout the collection process; therefore, we acknowledge his concerns and have coded the account as disputed. We have requested proper documentation from our client for verification of the debt. Also, we apologize for any concern or inconvenience the firm's attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm's goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy R. S[redacted]

July 20, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted] Revdex.com Case ID: [redacted] WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address your...

correspondence of July 14, 2016 regarding Mr. [redacted] M.[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg &Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate theopportunity to respond to Mr. [redacted]’s concerns on behalf of the firm. A brief narrative of the history of the account is required to address Mr. [redacted]’scomplaint. In July 2015, our client, Discover Bank, retained Weltman, Weinberg & Reis Co.,L.P.A. for collection and legal services on the account. When initial collection efforts failed toresolve the account, our client chose to file suit on the account. The Court granted judgment infavor of our client on October 2, 2015.We received no payments on the judgment and our client chose to proceed with properpost-judgment collection efforts on the judgment. After a bank attachment had been issued, Mr.[redacted] contacted our firm and arranged for a settlement payment to satisfy the judgment.After receipt of the settlement payment, we prepared a praecipe to satisfy the judgment and apraecipe to withdraw the bank attachment as to the garnishee to be filed with the Court. Thedocuments were filed with the Court on June 10, 2016. The praecipe to withdraw is attached tothis response. On July 11 and July 13, 2016 at the request of Mr. [redacted], we faxed thepraecipe to withdraw the bank attachment to the bank. Thus, we believe that we have met Mr.[redacted]’s requested relief: that the bank attachment be released. The matter is now closedwith our firm. It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that was attempting tocollect this debt for the current creditor and any information obtained would have been used forthat purpose. Sincerely, Tracy R. S[redacted]

October 12, 2015 Sent via email: [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted]  File No: [redacted]  WWR...

File No. [redacted],  I am writing to address your correspondence of October 2, 2015 regarding [redacted] 
[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm.  A brief narrative of the history of the account is required to address [redacted]’s complaint. In March 2014, our client, [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account. After initial collection efforts failed, we filed suit against [redacted] in the [redacted] Municipal Court. Thereafter, [redacted] contacted our firm and terms for repayment to resolve this matter and the pending litigation were verbally agreed upon during that telephone conversation. As a result, a Consent Judgment Entry was prepared to reflect those terms and was sent to [redacted] for her review and signature to be returned and filed with the court. [redacted] returned the Consent Judgment Entry and the Entry was filed with the court on October 31, 2014. The Entry is attached to this response. Subsequent to the judgment, [redacted] made several payments on the judgment. All payments were properly applied to [redacted]’s account and in accordance with client standards and the law. The last payment on the account was on July 17, 2015. When no additional payments pursuant to the terms of the Consent Judgment Entry were received on the account, on September 3, 2015, we sent a letter to [redacted] advising her of the default. When no additional payments were made on the account, we issued a bank attachment in accordance with the law and the terms of the Consent Judgment Entry. [redacted] has since contacted our firm and we have agreed to release the bank attachment to allow [redacted] to maintain repayment pursuant to the terms of the Consent Judgment Entry. We are willing to accept, an behalf of our client, [redacted]’s continued repayment of the judgment at the minimum payment of $25.00 per month by the 25th of each month until the balance is paid in full. To discuss a final resolution of the judgment, we invite [redacted] to contact our supervisor, Caroline M[redacted], at 1-[redacted] to discuss payment arrangements more fully.  It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.  Sincerely,  Tracy ** S[redacted]

March 18, 2016 Sent via email: [redacted]@cleveland.Revdex.com.org [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4th Fl. Cleveland, Ohio 44115-2408 RE: [redacted]. [redacted]  Revdex.com Case ID: [redacted]  WWR File No.: [redacted]...

Dear Ms. [redacted],  I am writing to address your March 11, 2016 correspondence regarding the complaint submitted by [redacted] K. [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to her concerns on behalf of the firm.  A brief narrative of the history of the account is required to address the complaint. In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on an account. In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of this account. We acknowledge that Ms. [redacted] through this complaint has advised us of her current concerns. We also acknowledge that Ms. [redacted] has requested through this complaint to not be contacted regarding the account. In accordance with the law, we have placed the account in a cease communications status.  However, we also acknowledge that Ms. [redacted] through this complaint asserts the account is not her account. It is our firm's policy to work with consumers and be interactive to assist in resolution. We have coded the account for verification documents and an identity theft packet to be sent to Ms. [redacted] for her review.   Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Thank you.  Sincerely,  Tracy R. S[redacted]

[redacted],
Please see the attached document as our response to [redacted]'s complaint.
Please do not hesitate to contact me with any questions or concerns you may
have regarding this matter.
Thank you,
 
Tracy ** S[redacted]
Compliance...

Attorney
 
Weltman,
Weinberg & Reis Co., L.P.A.
*  [redacted]
965 Keynote Circle   Brooklyn Heights, OH 44131
[redacted]  *  [redacted]  
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Dea[redacted],
I am w*iting to add*ess you* co**espondence of Decembe* 7, 2016 *ega*ding the
complaint [redacted] submitted to the Bette* Business Bu*eau *ega*ding
Weltman, Weinbe*g & *eis Co., L.P.A.’s collection activity on two accounts. I
app*eciate the oppo*tunity to *espond to...

he* conce*ns on behalf of the fi*m.
A b*ief na**ative of the histo*y of the accounts is *equi*ed to add*ess he*
complaint. In Janua*y 2014, ou* client, the [redacted] placed an account with ou*
office fo* collection se*vices. On o* about Janua*y 8, 2014, in acco*dance with the law,
we sent [redacted] co**espondence advising he* of the status of the account. In
Feb*ua*y 2014, [redacted]equested ve*ification documentation on the account. On
Feb*ua*y 14, 2014, we *esponded with p*ope* ve*ification documentation fo* the tax
yea*s of 2009-2012. The*eafte*, [redacted] made payments on the account which we*e
p*ope*ly applied to the account in acco*dance with the law and ou* client standa*ds,
*esolving the balance. On Septembe* 21, 2016, a *efund of ove*payment in the amount
of $75.00 was issued to [redacted]. The account has since been closed with ou* fi*m.
In Octobe* 2016, ou* client, the [redacted], placed a second account with ou*
office fo* collection se*vices. On Octobe* 10, 2016, in acco*dance with the law, we sent
[redacted] co**espondence advising he* of the status of the account. The*eafte*, on
Octobe* 18, 2016, [redacted]equested ve*ification documentation on the account. On
Octobe* 24, 2016, we *esponded to [redacted]’s *equest with p*ope* ve*ification
documentation.
Since the second account was placed with ou* fi*m, [redacted] has paid $10.00
towa*ds the balance on the account. If she believes that the amount of $10.00 that we
have confi*med *eceipt of is inaccu*ate, I invite he* to contact us to *eview the matte*
fu*the* and p*ovide us with fu*the* detail *ega*ding he**eco*ds.
We apologize fo* any conce*n o* inconvenience the fi*m’s attempts at
communication on the accounts may have caused based on the pe*ception of the
manne* in which they we*e *eceived. It is the fi*m’s goal and the intent of ou* client to
handle all matte*s in a p*ofessional manne* at all times and to deal with all pa*ties
involved with *espect, cou*tesy, and p*ofessionalism. Eve*y effo*t is made to ensu*e that
the collection p*actices used a*e p*ope* and in compliance with state and fede*al
*egulations.
Should you have any fu*the* questions o* conce*ns *ega*ding this matte*, please
do not hesitate to contact me. This communication is f*om a debt collecto* that is
attempting to collect this debt fo* the cu**ent c*edito* and any info*mation obtained will
be used fo* that pu*pose.
Since*ely,
T*acy *. S[redacted]

December 8, 2015Sent via email: [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th FlCleveland, Ohio 44115-2408RE: [redacted]File No: [redacted]WWR File Nos.: [redacted]Dear [redacted],I am writing to...

address your correspondence of November 18, 2015 regarding [redacted]
[redacted]’s complaint submitted to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accounts. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm.The following is a brief narrative of the history of the accounts since they were placed with our firm. In November 2015, our client, [redacted] ([redacted]
[redacted]), retained Weltman, Weinberg & Reis Co., L.P.A. for collectionservices on these accounts. In accordance with the law, on or about November 11, 2015, we sent [redacted] correspondence advising her of the status of her accounts. Thereafter, [redacted] contacted our firm and on November 30, 2015, preliminary terms for repayment were verbally agreed upon during that telephone conversation. On December 7, 2015, January 7, 2016 and February 7, 2016, [redacted] is to make payments on each account in the amount of $45.00. After the February payment, [redacted] will need to contact our firm to make additional payment arrangements. On December 7, 2015, [redacted] made the initial payments of $45.00 per account.In reviewing the calls on these accounts, the co-liable party advised that she did not cosign for any loans. An affidavit of fraud was requested and was sent, along with the contracts, to the co-liable party for her review.We acknowledge that [redacted] has concerns regarding the repayment of these accounts, but there is no indication that the accounts are not proper, due and owing. Per the November 30, 2015 telephone call, we will agree to accept, on behalf of the creditor, payments in the amount of $45.00 per each account for the months of December, January and February. After the February payment, [redacted] must call our supervisor, Michelle H[redacted], at [redacted] to make monthly repayment arrangements for the remaining balance on the accounts.It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy ** S[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The company did not send me the requested materials I sent in a certified letter.  All I received was a scanned copy of my original loan paper work.  As per the letter I sent them via certified mail,  I did not receive in their reply:-their calculation of what they say I owe-proof that the statute of limitations has not expired on what they say I owe-proof that they are licensed to collect in my state-license numbers-statement interest being charged
Regards,
[redacted]

August 1, 2016Sent via email: [redacted]@cleveland.Revdex.com.org[redacted]Dispute Resolution SpecialistRevdex.com2800 Euclid Ave., 4th Fl.Cleveland, OH 44115-2408RE: [redacted]
Revdex.com Case ID: [redacted]WWR File Nos.: [redacted] and [redacted]Dear Ms. [redacted],I am writing to address your...

correspondence of July 26, 2016 regarding the complaintsubmitted to the Revdex.com by Ms. [redacted] regarding Weltman,Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced accounts. Iappreciate the opportunity to respond to her concerns on behalf of the firm.A brief narrative of the history of the accounts is required to address the complaint. InMay 2016, our client, [redacted] Bank (USA), NA, retained Weltman, Weinberg & Reis Co.,L.P.A. for collection and legal services on the accounts. On June 9, 2016, in accordance withthe law, we sent the consumer correspondence advising her of the status of the accounts. Wereceived no response to the correspondence and no returned mail.After initial collection efforts failed, our client chose to proceed with filing suit in the 52-1stDivision Judicial District Court of the State of [redacted]. The suits were filed on July 12, 2016,case number 16C04402GC, and July 13, 2016, case number 16C04399GC. On July 22, 2016,after the complaints had been filed, we received correspondence from the consumer requestingto cease telephone communications on the accounts.We acknowledge that the consumer through this complaint and her own communicationswith our firm has advised us of her current concerns regarding the accounts and requested acease telephone communication status on the accounts. Therefore, we have placed theaccounts in a cease telephone communication status. However, we hope to further discusssettlement and resolution options with the consumer to address the obligation on theseaccounts, including reasonable monthly payments on the balances. Therefore, at this time wewould invite her to contact our firm at 1-800-210-5514 to discuss her options to resolve theseaccounts.It is our firm’s goal and the intent of our client to handle all matters in a professionalmanner at all times and to deal with all parties involved with respect, courtesy, andprofessionalism. Every effort is made to ensure that the collection practices used are properand in compliance with state and federal regulations.Should you have any further questions or concerns regarding this matter, please do nothesitate to contact me. This communication is from a debt collector that is attempting to collectthis debt for the current creditor and any information obtained will be used for that purpose.Sincerely,Tracy R. S[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please note that my mother [redacted] is terminally ill with leukemia. She is in the hospital now and will be going to an Acute Care Facility shortly. Either the company takes the offer of 500 immediately, or [redacted] my mother has advised me not to make anymore payments. The company will not be able to collect when she passes away. This nonsense of waiting for a reply from their client is not acceptable, it takes very little time to make a phone call and get an approval. The company never replied to any or my emails or my mom's letters until the Revdex.com got involved. The offer is in place but will be taken off of the table in 10 days.
Regards,
[redacted]

April 6, 2016Sent via email: [redacted]@cleveland.Revdex.com.org [redacted]Dispute Resolution SpecialistRevdex.com, Inc.2800 Euclid Ave., 4th Fl.Cleveland, Ohio 44115-2408 RE: [redacted]Revdex.com Case ID: 11308585 WWR File No.: [redacted]Dear Ms. [redacted], I am writing to address...

your April 5, 2016 correspondence regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account.  I appreciate the opportunity to respond to her concerns on behalf of the firm. A brief narrative of the history of the account is required to address the complaint.  In March 2016, our client, [redacted] Corporation, retained Weltman, Weinberg & Reis Co., L.P.A. for collections services on this account.  In accordance with the law, on or about March 9, 2016, we sent correspondence advising her of the status of the account.  We acknowledge that Ms. [redacted] through this complaint has advised us of her current concerns.  We also acknowledge that Ms. [redacted] has requested to not be contacted regarding the account, which we received on April 4, 2016. Once we received that request, in accordance with the law, we placed her account in a cease communication status so that no further calls would be made to her.  We have not called Ms. [redacted] after being advised of the request to cease communication. Also, we apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is our firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current [redacted]or and any information obtained will be used for that purpose. Sincerely,Tracy R. S[redacted]

December 9, 2015 Sent via email: [redacted] [redacted] Dispute Resolution Specialist Revdex.com, Inc. 2800 Euclid Ave., 4 th Fl Cleveland, Ohio 44115-2408 RE: [redacted] File No.: [redacted] WWR File No.:...

[redacted] Dear [redacted], I am writing to address your correspondence of November 17, 2015 regarding the complaint submitted by [redacted] to the Revdex.com regarding Weltman, Weinberg & Reis Co., L.P.A.’s collection activity on the above-referenced account. I appreciate the opportunity to respond to [redacted]’s concerns on behalf of the firm. The following is a brief narrative of the history of the account since it has been placed with our firm. Our client, I Save, LLC., d/b/a [redacted], retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal services on an account for services. In accordance with the law, on or about August 11, 2015, we sent [redacted] correspondence advising him of the status of the account. After initial collection efforts were unsuccessful, our client chose to proceed with litigation to protect its rights. On October 29, 2015, a lawsuit was filed against [redacted] in the [redacted] Municipal Court, Small Claims Division. The matter is currently pending with a Small Claims Trial to the Court scheduled for December 21, 2015. We acknowledge that the consumer through this complaint has advised us of his concerns regarding this matter. However, there is no indication that the account is not proper, due and owing and our client is entitled to consider all remedies available to them to assist in resolving this account, including their right to file suit for unjust enrichment to obtain a judgment. Still, we hope to further discuss settlement and resolution options with the consumer, including a lump sum payment option, to address his obligation on this account. Therefore, at this time we would invite the consumer to contact our attorney, David Brown, at 1-216-685-1062 to review his options. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. Should there be any further questions or concerns regarding this matter, please do not hesitate to contact me. This communication is from a debt collector that is attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Sincerely, Tracy ** S[redacted]