Citadel Hospitality Automation America Inc

June 1, 2016Dear *** ***:A thorough investigation was completed based on your complaint and re-education was provided to all registration colleagues to ensure patients who sigh into the emergecy department yet; leave before any services are rendered, do rot get billed for their visit.The
account has been corrected and now, reflects a zero balance.I apologize for any inconvenience this issue has caused and if you have any further questions or concerns, please do not hesitate to contact me directly, Catherine C*** (###-###-####).Sincerely,Catherine C