Ms*** ***:I want to first offer my deepest apologies for your displeasure with the services provided to you on June 29, Until today, I was personally unaware of any concerns you had in regards to this matter and would have worked to resolve the issue immediately otherwiseI reached out
to you on September 29, and we discussed options to resolve this matterI am more than happy to refund the amount incurred by you on June 29, totaling $I would like offer you with a seasonal changeover service free of charge, if it is something that you would be interested in having doneIf there are any other questions or concerns in regards to our services, please do not hesitate to contact me at ###-###-####.Thank you for your patronage and we hope to have the opportunity to do business with you in the future.Sincerely, Carl R***
Ms*** ***:I want to first offer my deepest apologies for your displeasure with the services provided to you on June 29, Until today, I was personally unaware of any concerns you had in regards to this matter and would have worked to resolve the issue immediately otherwiseI reached out
to you on September 29, and we discussed options to resolve this matterI am more than happy to refund the amount incurred by you on June 29, totaling $I would like offer you with a seasonal changeover service free of charge, if it is something that you would be interested in having doneIf there are any other questions or concerns in regards to our services, please do not hesitate to contact me at ###-###-####.Thank you for your patronage and we hope to have the opportunity to do business with you in the future.Sincerely, Carl R***