I ordered a cremation urn/vault from AZ Memorials on January and chose UPS shippingTHe site said the order would process in 2-days and ship in days I have written emails to follow up (there is no phone number), but no one respondsOn the shpping link, it only says that the order is "processing," with no mention of shippingI need this urn to bury my father's ashes in a cemetary a week from today, and I am already charged $by the cemetaryAZ Memorials has charged my Paypal account already and I have no idea where the urn is or whether it will ever be shippedThis is disastrous customer serviceThere is no way to reach anyone there
I ordered a cremation urn/vault from AZ Memorials on January and chose UPS shippingTHe site said the order would process in 2-days and ship in days I have written emails to follow up (there is no phone number), but no one respondsOn the shpping link, it only says that the order is "processing," with no mention of shippingI need this urn to bury my father's ashes in a cemetary a week from today, and I am already charged $by the cemetaryAZ Memorials has charged my Paypal account already and I have no idea where the urn is or whether it will ever be shippedThis is disastrous customer serviceThere is no way to reach anyone there