Churchill & Associates Inc

This letter is response to the complaint from [redacted] regarding unsubstantiated claims of having bedbugs. Pest control was called immediately and found no bed bugs. [redacted] claimed that she had a bug in a bag but refused to provide it to the pest control company. The pest control company had...

been to her residence on several occasions and she would not provide the bug in the bag again.
The renter was non cooperative and seemed to be looking for a way out of the lease. Her furniture was never delivered yet her and her children lived in the unit and had clothing, bedding, and belongings everywhere, leaving me to believe that she was never going to stay. They left the unit owing a $200. water bill, they plugged two toilets, left garbage behind building, and did not fulfill their lease nor did they leave money for cleaning and repairs. She went back to Alaska where she came from. Neither the new tenants nor the prior tenant complained of such things.
Deposits are used for rent and other move out charges when a lease is broken.
If these charges are not paid within 30 days, our office will be forced to file in small claims court for lost monies.
Thank you,
Crystal G[redacted]

Complaint: [redacted]I am rejecting this response because:Pest control was called and showed up almost a week later, I was very upset that it took so long. After they showed up the pest control told us he thought what my wife had was a bed bug but could not conferm. The pest control company used a powder and told us not to vacum for 8 days and that the problem might take several months to solve. I was told by a nighbor that the same pest control company had recentaly visited our location. This makes me belive that this was an ongoing issue. We spent a lot of money moving to Oak Harbor, airline tickets, moving expences, deposit, rent... In know way where we looking to get out of a lease. My kids and wife had bit marks on them the place was unfit to live in. Our house hold items where put into storage becouse I had to return to work for several weeks. The plan was when I had my R&R I was to help my wife move in with the furniture and house hold items. After we found out this rental was infestated we thought it was better not to movie our items into the home. the plugged two toilets did happen, and churchill came over to fix them. Churchill told us that we had to use special TP that would prevent the toilets from plugging up. This leads me to belive that this rental had issues with plumming. Some garbage was left behind building, We did had the carpets cleaned when we movied in becouse they where not cleaned and we did not vacum after leaving becouse of the powder that pest contral left. They asked us not to vacum for 8 days!!!! You Churchill did not fulfill your lease agreement. Yes we are back in Alaska however all of our house hold items and car remain in OAK, HARBOR becouse we are moving back to WA!! And yes the nighbor that moved next door complained about pest. Thank you, [redacted]Sincerely,[redacted]