Church's Chicken

about the complain I tried to contact the customer but the customer phone is on voicemailwith due respect the problem I have checked by myself customer came at drive thru and order a coupon for pieces for mixed chicken for $dollarsbecause the drive thru is so busy my employee forget to give him fries which he came back instead of large they honored him with family fryes and then he ordered a one more large fries I have a video evidence for that I know he ordered the food on window at 8:pm cash out 8:pm returned for fries at 8:pm got the family fries min food at home got cold I have checked the time temperature graph the food was cooked on en approved lime and temperature and have no sign end complain lot overcooked food at that time so the decision is on Revdex.com for us to take with due respect we are doing business here from tong time with no complains I have tried to contact Revdex.com for resolution of this complain but on the phone replied me to contact by email please reply"I will leave the restaurant better than when arrived." [redacted] [redacted]

Initial Business Response / [redacted] (1000, 7, 2015/10/08) */ Whenever I received the complaint, day of the incident, I called Ms[redacted] backWe spoke for several minutes and I apologized for the situationI stated I would give her a full refundThat same evening, I spoke with my shift manager about the incident and explained how to approach the situation in a more professional mannerA few days later, Ms[redacted] came in and received a full refund, a free meal, and another apology Initial Consumer Rebuttal / [redacted] (3000, 9, 2015/10/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did go back to the restaurant,but did not get a refund.However, I was given an apology and a meal replacement

This company is HORRIBLE They delete ALL negative comments on their Instagram leaving only the positive They take your money and don't sent the clothing Their phone number is disconnected They don't respond to emails or instagrams DON'T BUY FROM THEM

Initial Business Response / [redacted] (1000, 10, 2016/01/12) */ I am willing to give him a refundI didn't know anything about this matterI will contact Mr [redacted] Initial Consumer Rebuttal / [redacted] (2000, 12, 2016/01/13) */ (The consumer indicated he/she ACCEPTED the response from the business.)

My name is [redacted] I am the manager of this location [redacted] ***I received this letter from your office which is ID# [redacted] I called the customer [redacted] *** and I apologized to him and I explained wheat happened to our sign on April 28, and he accepted my apology and we offered meal free and he said Thank You and problem solved Also I called and emailed to your office too I want to thank your office.Best Regard, [redacted] [redacted]

I purchased an online voucher from Groupon in the amount of $for people to spend 1/day rafting with Big Bear Rafting Company The phone listed on the voucher is the same number as on their website I have called approxtimes to schedule the trip, each time I get a voice mail saying to leave my name and number and someone will be in contact I have also tried to schedule the trip on their website by email, I have done this twice No one from Big Bear Rafting has tried to call to schedule the trip nor have I heard anything from the email requests I have filed a complaint with Groupon as well
Product_Or_Service: Groupon Voucher
Order_Number: N/A
Account_Number: N/A

Terrible customer service and shippingPostage label created on Oct @ 6am - item not actually at the post office until October 19th @ 7pm!!!! Birthday present ordered in plenty of time for birthday and was really, really lateWould not recommend ordering from themEmailed and asked when it would be sent to the post office and not reply at allDissapointed

This company is horrible I placed an order on 11/30/15, expecting it to arrive for Christmas On 12/21/15, I received an email that a shipping label was createdOK , they had no problem charging my credit card day of purchase, might I add In good faith I still thought I'd get the Christmas present for my daughter in time Not the case It is now 1/3/and going on USPS website, it says on 12/pre-shipment info was sent, but this does not mean shipment was sent, in the USPS own words I sent an email today and am disputing the charge, after reading the same exact reviews and going on to the Revdex.com.org I wish I read about them before

My name is *** *** I am the manager of this location *** *** *** *** *** *** *** ***I received this letter from your office which is ID# ***I called the customer *** *** *** and I apologized to him and I explained wheat happened to our sign on
April 28, and he accepted my apology and we offered meal free and he said Thank You and problem solved Also I called and emailed to your office too I want to thank your office.Best Regard, *** ***.*** * *** *** *** *
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Initial Business Response /* (1000, 7, 2015/10/08) */
Whenever I received the complaint, day of the incident, I called Ms.*** backWe spoke for several minutes and I apologized for the situationI stated I would give her a full refundThat same evening, I spoke with my shift manager about
the incident and explained how to approach the situation in a more professional mannerA few days later, Ms.*** came in and received a full refund, a free meal, and another apology
Initial Consumer Rebuttal /* (3000, 9, 2015/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did go back to the restaurant,but did not get a refund.However, I was given an apology and a meal replacement

Initial Business Response /* (1000, 7, 2015/10/08) */
Whenever I received the complaint, day of the incident, I called Ms.*** back We spoke for several minutes and I apologized for the situation I stated I would give her a full refund That same evening, I spoke with my shift manager about
the incident and explained how to approach the situation in a more professional manner A few days later, Ms.*** came in and received a full refund, a free meal, and another apology
Initial Consumer Rebuttal /* (3000, 9, 2015/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did go back to the restaurant,but did not get a refund.However, I was given an apology and a meal replacement

Initial Business Response /* (1000, 10, 2016/01/12) */
I am willing to give him a refundI didn't know anything about this matterI will contact Mr***
Initial Consumer Rebuttal /* (2000, 12, 2016/01/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)

This company is HORRIBLE They delete ALL negative comments on their Instagram leaving only the positive They take your money and don't sent the clothing Their phone number is disconnected They don't respond to emails or instagrams
DON'T BUY FROM THEM

I have a very bad experience! I was at this particular location and stood in line for about minutes to purchase chicken and when I went up to order they hadn't put down any chicken and it was a store full of people and was told it would be 9mins before I could receive my foodThis location always are lagging behind on orders! Today is August Wednesday at 8:pm!

The owners of this company are thievesi placed an order December 23, it is now February 10th and still nothingi received a tracking number but there is no tracking to that numberi have sent emails, sent them a DM message through *** left them messages through ** and still nothingthey took my daughter's money really quick thoughi hope someone finds a way to shut these people downNEVER BUY ANYTHING UNLESS YOU LIKE GIVING YOUR MONEY AWAY

I ordered a hat for $and never received itI have emailed multiple times and have never received a refund or the hatI've been waiting over six weeks alreadyThe frustration from buying from this company is insane

about the complain I tried to contact the customer but the customer phone is on voicemailwith due respect the problem I have checked by myself customer came at drive thru and order a coupon for pieces for mixed chicken for $dollarsbecause the drive thru is so busy my employee forget
to give him fries which he came back instead of large they honored him with family fryes and then he ordered a one more large fries I have a video evidence for that I know he ordered the food on window at 8:pm cash out 8:pm returned for fries at 8:pm got the family fries min food at home got cold I have checked the time temperature graph the food was cooked on en approved lime and temperature and have no sign end complain lot overcooked food at that time so the decision is on Revdex.com for us to take with due respect we are doing business here from tong time with no complains I have tried to contact Revdex.com for resolution of this complain but on the phone replied me to contact by email please reply"I will leave the restaurant better than when arrived." *** * ***
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They had me sitting in their drive thru for like minutes and that's not acceptable at all!!!!! Also their bathrooms are disgusting completely! !!!

Initial Business Response /* (1000, 13, 2016/05/16) */
Looked into matter and indeed was charged the amount inquired about, but not able to determine if his accusation was true*** *** District Manager Road Ranger called customer and spoke to$gift card sent to customer
Initial Consumer
Rebuttal /* (3000, 15, 2016/05/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Why is it that this company can find where I was charged for, but cannot determine if the "accusation" was trueSounds to me like you need a better way to track things or a new crew and manager