The vehicle in question, according to our records, was purchased by [redacted] *** At time of delivery, Ms [redacted] signed three separate forms that disclosed this vehicle was a manufacturer buy back One form is required by the state of Wisconsin, another required by the manufacturer, and a third form is an internal form so that we are confident that the purchaser is well aware of what they are purchasing We would be willing to appraise the vehicle and offer a current value purchase price if they want to sell the vehicle Or we would be willing to take that vehicle in on trade if there is a different vehicle here they would like to purchase We would not be willing to pay the amounts that the customer is asking for [redacted] General Manager/PartnerChrysler World Inc.Direct 920-826-4180Phone 920-826-4141Fax 920-826-
The customer called us and asked us to purchase her vehicle We offered her, what we felt was above average price She did not accept the offer as it didn’t completely pay off her vehicle Customer accumulated a high amount of miles on the vehicle in the one year that she owned it That has an effect on the value of the vehicle We have been in contact with the customer and she is currently trying to trade in the vehicle on a new one We are working on the details at this time [redacted] General Manager/PartnerChrysler World Inc.Direct 920-826-4180Phone 920-826-4141Fax 920-826-
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I rejected your offer because I feel it is crysler worlds responsibility to buy my car back because chrysler world failed to inform me that this vehicle had structural damage when I bought itYou did not offer more than any value - instant trade in offer was more than what you offered! I put alot of miles on the vehicle because ive been trying to trade it in or sell it for the last year and I cant because of this structual damageYou say chrysler world didnt know about the structual damage but if it was inspected by Chrysler World before it was sold to me like you say it was - it would have been noticedI feel it is Chrysler Worlds responsibility to pay off this car - I also would like my down payment back so I can purchase another vehicleMy next step will be An attorney Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We received the complaint dated December 2nd of The vehicle in question does have transmission issues that are covered under an extended Ford manufacturer warranty We have taken the vehicle to a local ford dealership for repair as we are not able to complete these repairs under the ford factory warranty Unfortunately, we were informed recently that the parts needed for the repair are on back order with no date given as when parts will be available The local dealership has ten customers of their own that are waiting for the same part, so it is a known problem among ford dealerships according to information we have been given We understand that Ms [redacted] is paying $per month for a car that she isn’t driving, however, we have supplied her with a vehicle that she is not paying rent for We understand the frustration this can cause a customer, but there really isn’t anything we can do if the parts are not available I would be willing to take a look at Ms [redacted] trading her car in if she wants to give us another chance She can contact me at the number below and I will see what I can do [redacted] General Manager/PartnerChrysler World Inc.Direct 920-826-4180Phone 920-826-4141Fax 920-826-
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Adam ***l
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
The vehicle in question, according to our records, was purchased by [redacted] *** At time of delivery, Ms [redacted] signed three separate forms that disclosed this vehicle was a manufacturer buy back One form is required by the state of Wisconsin, another required by the manufacturer, and a third form is an internal form so that we are confident that the purchaser is well aware of what they are purchasing We would be willing to appraise the vehicle and offer a current value purchase price if they want to sell the vehicle Or we would be willing to take that vehicle in on trade if there is a different vehicle here they would like to purchase We would not be willing to pay the amounts that the customer is asking for [redacted] General Manager/PartnerChrysler World Inc.Direct 920-826-4180Phone 920-826-4141Fax 920-826-
The customer called us and asked us to purchase her vehicle We offered her, what we felt was above average price She did not accept the offer as it didn’t completely pay off her vehicle Customer accumulated a high amount of miles on the vehicle in the one year that she owned it That has an effect on the value of the vehicle We have been in contact with the customer and she is currently trying to trade in the vehicle on a new one We are working on the details at this time [redacted] General Manager/PartnerChrysler World Inc.Direct 920-826-4180Phone 920-826-4141Fax 920-826-
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I rejected your offer because I feel it is crysler worlds responsibility to buy my car back because chrysler world failed to inform me that this vehicle had structural damage when I bought itYou did not offer more than any value - instant trade in offer was more than what you offered! I put alot of miles on the vehicle because ive been trying to trade it in or sell it for the last year and I cant because of this structual damageYou say chrysler world didnt know about the structual damage but if it was inspected by Chrysler World before it was sold to me like you say it was - it would have been noticedI feel it is Chrysler Worlds responsibility to pay off this car - I also would like my down payment back so I can purchase another vehicleMy next step will be An attorney Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We received the complaint dated December 2nd of The vehicle in question does have transmission issues that are covered under an extended Ford manufacturer warranty We have taken the vehicle to a local ford dealership for repair as we are not able to complete these repairs under the ford factory warranty Unfortunately, we were informed recently that the parts needed for the repair are on back order with no date given as when parts will be available The local dealership has ten customers of their own that are waiting for the same part, so it is a known problem among ford dealerships according to information we have been given We understand that Ms [redacted] is paying $per month for a car that she isn’t driving, however, we have supplied her with a vehicle that she is not paying rent for We understand the frustration this can cause a customer, but there really isn’t anything we can do if the parts are not available I would be willing to take a look at Ms [redacted] trading her car in if she wants to give us another chance She can contact me at the number below and I will see what I can do [redacted] General Manager/PartnerChrysler World Inc.Direct 920-826-4180Phone 920-826-4141Fax 920-826-
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, Adam ***l
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]