CHRISTUS Hospital-St. Elizabeth, Beaumont

[redacted],We have resolved this grievance with the patient.[redacted]

Revdex.com called and verified the consumer has received the refund and this case is resolved.

Mr. [redacted],
We are still in the investigation phase.  I will be responding to the patient’s mother via certified letter responding to her request and answering the questions posted in her report.
Thank you,
[redacted]

Complaint: 10442448
I am rejecting this response because:  they were paid within two weeks of submitting their claim to UHC so it is not accurate that they are laying blame with the insurance company.  As a matter of fact our insurance company contacted to ask them the same question we did and they couldn't tell them why either, gave them the same excuse they gave me, it was on their side and that is not correct.  What I have found out is that Christus keeps sending the same claim back to UHC trying to get more mo[redacted] from them which UHC is going to pay according to the plan as well as what they have contracted with Christus, Christus had to agree when they choose to accept UHC their terms but yet they do not and that makes the people that are insured suffer in regards to being billed to late to apply to their Health Care spending account.  
Sincerely,
[redacted]