Initial Business Response /* (1000, 5, 2017/04/19) */
I contacted the client, NIPSCO for verification of the debt owedThey provided me with the last billing statement in the above regard that I can provide directly to the consumer requesting the informationAny disputes are handled directly
through NIPSCO and they will handle whatever issue at hand and advise us on how to proceedPlease contact NIPSCO dispute at X-XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 7, 2017/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Still no "verifiable proof" that this is my account! The "last billing statement doesn't constitute as proofTrustmark Recovery Services simply aren't in compliance under the Fair Debt collection Practices Act (FDCPA).This was NOT a request for "verification" or proof of my ast billing statement, but a request for VALIDATIONThis is illegal reporting! Show me a copy of the original note with my signature showing that I am the responsible partyFurther legal actions will be taken
Initial Business Response /* (1000, 20, 2017/12/11) */
I have reached out to the consumer via email and asked that he contact meThe phone number listed is invalid and in our system there is no phone number listed for him eitherEmail sent today CC'ing my boss *** as wellI will follow up
with this consumer/patient the best to my abilityRespectfully
Melissa J ***
Collection Supervisor
XXX-XXX-XXXX
Initial Business Response /* (1000, 5, 2017/04/19) */
I contacted the client, NIPSCO for verification of the debt owedThey provided me with the last billing statement in the above regard that I can provide directly to the consumer requesting the informationAny disputes are handled directly
through NIPSCO and they will handle whatever issue at hand and advise us on how to proceedPlease contact NIPSCO dispute at X-XXX-XXX-XXXX
Initial Consumer Rebuttal /* (3000, 7, 2017/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Still no "verifiable proof" that this is my account! The "last billing statement doesn't constitute as proofTrustmark Recovery Services simply aren't in compliance under the Fair Debt collection Practices Act (FDCPA).This was NOT a request for "verification" or proof of my ast billing statement, but a request for VALIDATIONThis is illegal reporting! Show me a copy of the original note with my signature showing that I am the responsible partyFurther legal actions will be taken
Initial Business Response /* (1000, 20, 2017/12/11) */
I have reached out to the consumer via email and asked that he contact meThe phone number listed is invalid and in our system there is no phone number listed for him eitherEmail sent today CC'ing my boss *** as wellI will follow up
with this consumer/patient the best to my abilityRespectfully
Melissa J ***
Collection Supervisor
XXX-XXX-XXXX