Christian National Church

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Thank you for contacting the Christian National Church regarding our merchandise return and/or damage replacement policy. Our complete Terms of Service are available online at: http://www.ministerregistration.org/terms.html Merchandise Return PolicyWe want to ensure your complete satisfaction with...

anything you purchase from us, so we offer a full 30-day money back guarantee on all merchandise, including ordination fees and custom printed products. You may return any products to us within 30 days of purchase for a full refund of the purchase price. Please send returned items to: Christian National ChurchATTN: Merchandise ReturnsP.O. Box [redacted]Port Hadlock, WA 98339Upon receipt of the returned merchandise, a credit will be issued to your payment card. Please indicate on your returned items that you are requesting a refund, and allow one full billing cycle for the credit to appear on your statement. Damage Replacement PolicyWe offer free 60-day replacement of ordination certificates lost or damaged in the mail. To request a replacement certificate, please reply to this e-mail with your full name, complete mailing address, and date of ordination. We will have a replacement certificate mailed to you via USPS First-Class mail at no charge. We offer free replacement of all other merchandise damaged in shipping if requested within 7 days of receipt. The damaged merchandise must be returned to us within 30 days of purchase. (Examining damaged products helps us improve our shipping procedures and may be required to complete insurance claims.) Please send damaged merchandise to: Christian National ChurchATTN: Merchandise ReturnsP.O. Box [redacted]Port Hadlock, WA 98339We will have replacement products shipped to you via USPS Priority mail at no charge. God Bless!

Dear [redacted],
Our records indicate that we shipped your certificate and ID card out on November 22, 2015 to the following address:
[redacted]
We have just put in another request to have a new certificate and ID card shipped out to you...

immediately.  If this solution is not acceptable, please let us know and we'd be happy to issue you a full refund of $163.95 instead.
We are available Monday-Friday to answer phones at 1-877-978-2250 (toll free).
We apologize for any inconvenience this has caused, and we're committed to making sure that you are happy.
God Bless.