China Taste

Business Response to a Complaint Complaint ID#: [redacted] Company Name: China Taste Company Contact: [redacted] Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response: This is not the right restaurantWe do not have a Facebook page and the complainers address is over min away from our addressIf a customer had come to us with proof of a foreign object in their food, we would give a refundAlso no complaints were made on or near that date that the customer is referring toThank youSent on: 9/2/5:10:PM

Refund

We sincerely apologize for the mistake in your order. Ithyy was most likely due to an accidental mix­up when cooking. We will work to make sure it won't happen again. If you would still like the refund, we will refund your amount. We would like to thank you for your time to...

bring this to our attention and would appreciate if you come back to our establishment.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Business Response to a Complaint Complaint ID#: [redacted] Company Name: China Taste Company Contact: [redacted] Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: Response:...

This is not the right restaurant. We do not have a Facebook page and the complainers address is over 40 min away from our address. If a customer had come to us with proof of a foreign object in their food, we would give a refund. Also no complaints were made on or near that date that the customer is referring to. Thank you. Sent on: 9/2/2016 5:10:04 PM