China Max Seafood Restaurant

On Fri, May 15, at 3:PM, China Max wrote:Ms***, Thank you very much for email me with the complaintAccording to our record that *** had ordered a pork chop and chicken with vegetablesHow can pork chop with no bone We only charged $
plus $tip instead of $on his credit card.If I know it earlier I would credit him back the complete charges of the bill, but I believe it is too late due to the complaint was closed.Thank you and have a good day.Cindy Wo China MaxSent from my iPhone

On Fri, May 15, 2015 at 3:50 PM, China Max <[email protected]> wrote:Ms. [redacted], Thank you very much for email me with the complaint. According to our record that [redacted] had ordered a pork chop and chicken with vegetables. How can pork chop with no bone.  We only charged...

$ 30.19 plus $2 tip instead of $40.19 on his credit card.If I know it earlier I would credit him back the complete charges of the bill, but I believe it is too late due to the complaint was closed.Thank you and have a good day.Cindy Wo China MaxSent from my iPhone

Review: Most of the food (take out) was unedible. It contained too much bone, gristle, and or fat. The soup was good, but the other two items were unsatisfactory.Desired Settlement: I would like a part refund for half the food. The total bill was $30.19Also, I added a $2.00 tip (for takeout) and by mistake summed it to $40.19. I would like the balance ($8.00) returned.

Business

Response:

On Fri, May 15, 2015 at 3:50 PM, China Max <[email protected]> wrote:Ms. [redacted], Thank you very much for email me with the complaint. According to our record that [redacted] had ordered a pork chop and chicken with vegetables. How can pork chop with no bone. We only charged $ 30.19 plus $2 tip instead of $40.19 on his credit card.If I know it earlier I would credit him back the complete charges of the bill, but I believe it is too late due to the complaint was closed.Thank you and have a good day.Cindy Wo China MaxSent from my iPhone