China Dragon Restaurant

the response to my complaint was not trueI did not order anything specialAs I stated I was charged extra because I used a debit cardHowever, I was not told that I was going to be charged the additional feeThe gentlemen just added the charge to my card as he swiped itThe proceeded to tell me they can charge what they want to chargeThere is nothing in the establishment stating that if you use a debit or credit card you will be charged extraSo telling a customer one price then after I receive my recipe I notice I was charged more with out any knowledge of it isn't proper serviceLastly there is not a menu that reflex the pricingThere is a huge menu in which I initially tried to order from and after telling the waiter what I wanted he told me that the menu was voided and to look at the paper he handed meThis establishment have advertisements, their charging people more for their orders without their knowledge, the customer service isn't right and something needs to be done about it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a...

close, we would like to know your view on the matter.]
Regards,
[redacted]

the response to my complaint was not true. I did not order anything special. As I stated I was charged extra because I used a debit card. However, I was not told that I was going to be charged the additional fee. The gentlemen just added the charge to my card as he swiped it. The proceeded to tell me they can charge what they want to charge. There is nothing in the establishment stating that if you use a debit or credit card you will be charged extra. So telling a customer one price then after I receive my recipe I notice I was charged more with out any knowledge of it isn't proper service. Lastly there is not a menu that reflex the pricing. There is a huge menu in which I initially tried to order from and after telling the waiter what I wanted he told me that the menu was voided and to look at the paper he handed me. This establishment have false  advertisements,  their   charging people more for their orders without their knowledge, the customer service isn't right and something needs to be done about it.