Chimney Specialists, Inc.

Review: Incomplete and poor workmanship of chimney repair. Worked in dark without proper lighting to get a two-day job done in 1 day.Enforced payment as stated for "payment in full upon substantial completion" when no inspection of work was offered.Upon inspection by experienced stone and masonry professional, it was determined that the work was done substandard and not to the Work Order.Withheld retainage of 20% on repair work total, after canceling payment on initial check of full payment.Waiting for company to respond as to when they will review issues and schedule return to rectify necessary repairs to complete the job.Desired Settlement: Contact and enforce contractor to call homeowner and resolve issues.

Business

Response: