Chico Outpatient Clinic Reviews (1)
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Chico Outpatient Clinic Rating
Description: Clinics
Address: 280 Cohasset Rd, Chico, California, United States, 95926-2210
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Review: For the last 5 years the Chico VA has provided me with custom-fit compression stockings. I can only wear custom fit due to my measurements. I wear these due to a service-connected DVT(Deep vein blood-clot). Every year they refer me to [redacted] Orthopedics,in Redding, Ca., to be measured by a prosthetic specialist. This year, I was told I would be measured by [redacted], Case Manager, at Chico VA. I don't agree that a Case Manager, who has no orthotic qualifications, should measure me for custom-fit compression stockings. These stockings require adequate measurements to provide appropriate compression. I find this to be extremely poor customer service practices just to save a buck.
Product_Or_Service: medi-custom-fit waist high compression stockings
Account_Number: XXXXXX
Desired Settlement: DesiredSettlementID: Other (requires explanation)
I would like to be measured for the custom-fit stockings by a certified prosthetic specialist within a 100 mile radius of my place of residence.
Business
Response:
Consumer's Final Response
I did receive services for my measurements for my stockings on July 16, 2013.
Thank you for your assistance.