Chevy Exchange

Bought a vehicle from themPaid cash 12/8/No paperwork no phone call or anythingPathetic business practicesWould not recommend buying a vehicle from them via internet

I would not buy a car from this dealership if they were the last dealership on the face of this earthI would rather walk! I went in with my son to purchase a car with a *pre-approved [redacted] loan from my bankI agreed to let them run my son's credit to see if he could qualify on his own and he could notLittle did I know they ran his credit times thru different banksThe result of that has lowered my son's credit score by almost points and now has *numerous [redacted] inquiries which affects his score even moreThey were not looking out for me and my son as customers but only for themselves and a sale! These inquiries will remain on my son's credit and mine (since they also ran mine) for a long time, and could be detrimental to my son being able to qualify for any kind of loan/apt/etc in the future

One of the best Chevy dealers around! No hassle salesmen

Initial Business Response /* (1000, 8, 2015/04/27) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@chevyexchange.com
***,
I apologize about this mix upWe would like to make things right with you and hopefully earn your future businessWe will be
refunding you your $
Thank you very much for your business,
*** ***
Chevy Exchange
Initial Consumer Rebuttal /* (2000, 10, 2015/05/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for resolving the mix up

Initial Business Response /* (1000, 5, 2015/02/25) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@CHEVYEXCHANGEW.COM
THE CUSTOMER HAS BEEN GIVEN THERE DEPOSIT BACK TWO DAYS AGO NO PROBLEM

Initial Business Response /* (1000, 11, 2015/01/27) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@CHEVYEXCHANGE.COM
THIS CASE HAS BEEM RESOLVED. CUSTOMER CAME IN AND BROUGHT CAR BACK AND WE REFUNDED MONEY BACK TO CUSTOMER . NO FURTHER ACTION IS...

REQUIRED

Initial Business Response /* (1000, 8, 2015/04/27) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@chevyexchange.com
[redacted],
I apologize about this mix up. We would like to make things right with you and hopefully earn your future business. We...

will be refunding you your $695.
Thank you very much for your business,
[redacted]
Chevy Exchange
Initial Consumer Rebuttal /* (2000, 10, 2015/05/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for resolving the mix up.

I would not buy a car from this dealership if they were the last dealership on the face of this earth. I would rather walk! I went in with my son to purchase a car with a *pre-approved* loan from my bank. I agreed to let them run my son's credit to see if he could qualify on his own and he could not. Little did I know they ran his credit 9 times thru different banks. The result of that has lowered my son's credit score by almost 10 points and now has *numerous* inquiries which affects his score even more. They were not looking out for me and my son as customers but only for themselves and a sale! These inquiries will remain on my son's credit and mine (since they also ran mine) for a long time, and could be detrimental to my son being able to qualify for any kind of loan/apt/etc in the future.

Bought a vehicle from them. Paid cash 12/8/16. No paperwork no phone call or anything. Pathetic business practices. Would not recommend buying a vehicle from them via internet.