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I am paying for the passenger who can no longer go

From: CarolynDate: Tue, Nov 1, at 7:PMSubject: regarding complaint ID ***To: "***@myRevdex.com.org" Regarding complaint ID *** / *** *** ***. I have researched *** ***’s complaint. She did
book a flight with Marcus. He booked thru *** Airlines. Unfortunately *** came back unable to confirm the flights.This happens. Marcus was in the process of trying to salvage the booking. He was looking for alternative flights *** *** called during this time. When she was told the fare was unavailable, she requested to cancel. Her credit card was never charged. Feel free to contact me directly with any further questions Thank You, Carolyn G***Supervisor Customer Service###-###-####*** *** *** ***
*** ***San Diego, California ***

I am paying for the passenger who can no longer go.