Cheapest Computer Fix

Review: I called this company after finding them on Google. They claimed to be experts at replacing broken laptop screens. I was told that the work would be completed within one to two business days. After two business days, I called them and they said that they needed one more day. I called them the next day, and they said that the computer also needed a new screen cable. They said that they would order it and the laptop would be ready the next day. I called the next day and they said it would be ready the following day. I called the following day and they said it would absolutely be ready on Monday. I called back and they said that they couldn't fix it and that I should come pick it up. The fact is, they did absolutely nothing to solve the problem. They lied to me, and I don't think anyone should trust them with items as valuable as personal computers.Desired Settlement: What I would really like is for this company to simply only do what they're capable of doing, and do what they say they're going to do. It's extremely disorganized. They don't have any retail software with which to run their business. They can't monitor the equipment that needs to be repaired. They lie to their customers. They don't even use their real names.