Charlotte County Chevrolet Buick GMC Ltd.

Major Appliance was contacted by *** *** to service her Danby Refrigerator on September *** A mechanic went to her home on September *** and found her refrigerator plugged into an adapter that was not secured into the outlet, causing the unit not to runRemoved adapter and plugged into the
outlet, secured all wires for thermostat, and left unit working properlyCharge: $On September ***, *** *** called the office stating refrigerator was not workingA mechanic went the same day and found the defrost timer not functioning, causing unit not to runNotified customer of need for defrost timer and customer agreedNotified consumer that a defrost thermostat sensor may also be necessary if problem persistedCharge for September *** was $162.68, which reflects providing and installing a defrost timerCustomer was told if defrost thermostat sensor was also needed, there would be an additional charge of $40.00, which represents only the part, there would be no charge for laborDuring Labor Day weekend, a message was left on our answering machine from *** ***When office reopened on Tuesday, September ***, *** ***'s call was returned to phone number ###-###-####To date, no return call has been received, leaving Major Appliance unaware of the refrigeration problemUpon receipt of letter from Revdex.com, Major Appliance was made aware of the issue with *** ***'s refrigeratorMajor Appliance called *** *** at 7:11pm on Monday, September ***, and at 8:30am on Tuesday, September *** to attempt to resolve the problemAs per letter received, Major Appliance will also send *** *** an email in an attempt to resolve the problemWe are eager to resolve this issueThank you