Krestmark installed new windows in our new Pulte homeSeveral have leaked, been repaired (times in some instances) yet continue to leakWaiting on final decision/resolution
I bought a new home about months ago My builder used Krestmark as the window supplier Last month there was a cold spell and the next day I awoke to a cracked windowI contacted my builder's warranty dept and an email was sent to Krestmark Krestmark just wrote back "no warranty on stress fractures." The builder's warranty deptasked for them to take a look, provide a copy of warranty coverage and a contact info for senior managerThere was no answer for weeks, multiple request emails sent Customer service was short and clearly not interested at all Left a bad taste in my mouth Too bad because if they had responded appropriately, I was going to use them for my business which needs many windows replaced
Krestmark installed new windows in our new Pulte home. Several have leaked, been repaired (2 times in some instances) yet continue to leak. Waiting on final decision/resolution.
Krestmark installed new windows in our new Pulte homeSeveral have leaked, been repaired (times in some instances) yet continue to leakWaiting on final decision/resolution
I bought a new home about months ago My builder used Krestmark as the window supplier Last month there was a cold spell and the next day I awoke to a cracked windowI contacted my builder's warranty dept and an email was sent to Krestmark Krestmark just wrote back "no warranty on stress fractures." The builder's warranty deptasked for them to take a look, provide a copy of warranty coverage and a contact info for senior managerThere was no answer for weeks, multiple request emails sent Customer service was short and clearly not interested at all Left a bad taste in my mouth Too bad because if they had responded appropriately, I was going to use them for my business which needs many windows replaced
Krestmark installed new windows in our new Pulte home. Several have leaked, been repaired (2 times in some instances) yet continue to leak. Waiting on final decision/resolution.