Charles Automotive

I received your letter today and complaint filed by *** ** on 3/23/2015, ID # ***Mr** is seeking a refund of $for an engine oil and filter replacement, which was properly performed by Charles Automotive 2/20/2015, and $for an oil pan that is working as designedI see
no reason to refund Mr** $for a properly completed engine oil and filter replacement service or $for an engine oil pan that is working as designed.Should you have any questions, please feel free to contactSincerely,
Gary MM***President*** *** *** Rockville, Maryland 20852chasautomotive.com