Chambre DE Commerce DE Saint-Quentin

Complaint: [redacted] I am rejecting this response because: As I have said several times, I do not want Spillar to fix it but that does not mean I would object to someone else of my choosing to restore my truck to the condition it was in when I brought it to them Regards, [redacted]

***, I am in receipt of the complaint letter #*** dated November 30, I am terribly sorry about this misshape and have taken measures to correct itI am sending MrGrigsby the $that he has requestedPlease let me know if I can be of further assistance.Thank You,
*** ***PresidentSpillar Custom Hitches

Complaint: ***
I am rejecting this response.I have been out of town and was unable to respond to this
prior to todayAs stated in my original complaint, Spillar damaged the truck
bed and fuse box; and my Airlift bags and cigarette lighter no longer worked
Spillar’s attempt to fix the fuse box was unsuccessful; repairs to the Airlift
bags were made by a different company, the cost for which I was reimbursed by Spillar
However, there was no mention of the damage to the truck bed or fuse box and no
offer by Spillar to repair these damagesI wanted my truck to be returned to
the same condition it was in prior to taking it to Spillar; but as I stated, I do not trust
this company to complete any further work on my vehicle, and I do not consider
this complaint resolved
Regards,
*** ***

Complaint: ***
I am rejecting this response.I have been out of town and was unable to respond to this
prior to todayAs stated in my original complaint, Spillar damaged the truck
bed and fuse box; and my Airlift bags and cigarette lighter no longer worked
Spillar’s attempt to fix the fuse box was unsuccessful; repairs to the Airlift
bags were made by a different company, the cost for which I was reimbursed by Spillar
However, there was no mention of the damage to the truck bed or fuse box and no
offer by Spillar to repair these damagesI wanted my truck to be returned to
the same condition it was in prior to taking it to Spillar; but as I stated, I do not trust
this company to complete any further work on my vehicle, and I do not consider
this complaint resolved
Regards,
*** ***

Hello ***, Mr*** stated in his letter that he did not want us to fix his vehicle he? only wanted us to pay his out of pocket expenses which we? have taken care of.?

Complaint: ***
I am rejecting this response because: As I have said several times, I do not want Spillar to fix it but that does not mean I would object to someone else of my choosing to restore my truck to the condition it was in when I brought it to them
Regards,
*** ***

[redacted], I am in receipt of the complaint letter #[redacted] dated November 30, 2015. I am terribly sorry about this misshape and have taken measures to correct it. I am sending Mr. Grigsby the $44.65 that he has requested. Please let me know if I can be of further assistance.Thank You,...

[redacted]PresidentSpillar Custom Hitches

Hello [redacted], Mr. [redacted] stated in his letter that he did not want us to fix his vehicle he only wanted us to pay his out of pocket expenses which we have taken care of.

Complaint: [redacted]
I am rejecting this response because: As I have said several times, I do not want Spillar to fix it but that does not mean I would object to someone else of my choosing to restore my truck to the condition it was in when I brought it to them.
Regards,
[redacted]