CGI Enterprises

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for your assistance in this matter, it was indeed helpful in reaching a resolution

[A default letter...

is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Thank you for your assistance in this matter, it was indeed helpful in reaching a resolution.

We have been in contact with the client and another peel was sent to replace the missing peel.  The tracking number to this new package is [redacted].
Thank you,
Ginale Skin Care

Review: I ordered the Ginale'Skin Peel Kit 30 day supply @ 72.50*2=$145.00 on 02/13/2013 and have yet to receive my product or a refund. I contacted this company several times by phone and by email and have yet to be contacted about my refund. After many failed attempts, I contacted the Revdex.com of Florida, because that is where the company's address was listed at that time. I was informed by them, that they too had contacted the company on several occassions, and they did not respond to them, as well. All I want is for this issue to be resolved. No company, no matter how big or small has the legal right to take a person's money and not supply them with the product that they've paid for.Desired Settlement: I would like a refund or the product that I ordered.

Business

Response:

We have been in contact with the client and another peel was sent to replace the missing peel. The tracking number to this new package is [redacted].

Thank you,

Ginale Skin Care

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Thank you for your assistance in this matter, it was indeed helpful in reaching a resolution.