Certified Tree Care

Firstly, it is unlawful to solicit and do work without being licensed to do tree trimming and landscape work. Kelvin is not licensed. Kelvin *** is soliciting business and doing work without a license. Also, Woodland Ridge is a "No Solicitation" neighborhood. Even if he is licensed, he is not supposed to be cold calling door to door solicitations of service.

As far as the actual complaint. Charlotte *** and Kelvin *** negotiated a price of $2350.00 per written contract to grind/remove two stumps, trim ligustrums, trim the crepe myrtles, and trim trees. As of now, 4/30/19, the two stumps have not been removed, the crepe myrtles were not trimmed, and the ligustrums have not been trimmed. My mother ended up paying someone else to come trim the crepe myrtles. Kelvin *** did not remove debris. A city parish truck picked up debris about a week after trees were trimmed. Charlotte and Walter *** are elderly and disabled. They do not deserve to be approached, solicited, and straight-up ripped off. Having Kelvin *** come at a later date to complete the job is not desired. There are complaints from others claiming Kelvin threatened to physically assault the customers. It is feared he may threaten physical harm or retaliate in some manner. Also, while unlicensed, he is not be doing tree trimming and landscape work. A complaint with the Horticulture Commission has been file.

Per contract, Mr. *** of Certified Home Improvement of Baton Rouge would have our home complete repairs after hurricane Harvey in one month in the amount of $43,600.00. Four months have passed, the house is only at 30% done according to an independent inspector was sent out by the mortgage company.
Here is the list of the services of what we paid but did not received or partially received:
' Mold remediation with certification ? did not receive
' Put up new drywalls and paint - 60% done
' Repair fireplace ? 50% done
' All doors, crown molding and trims, deposit for cabinets ? did not receive
' Electrical work ? did not receive
Mr. would use personal hardship such as death in the family, daughter and wife birthdays for us to have pity on him so we would give him money upfront. He would cry and beg us to pay him and his crew food and hotel stays. In total, we have paid him more than $35,000.

Moreover, after we signed the contract with Mr., we found out that his construction license and his insurance were expired prior to the contract date.
Product_Or_Service: Repair Home
Account_Number: Contract

Certified Tree Care, LLC and CTC Home Improvements, etc. Principal Mr. Kelvin Robins is not a trustworthy contractor. He is a user and con-artist who pray on the kindness and trust of seniors in the various community. He left concrete paving job for our family incomplete and owing many of the contract suppliers holding the bag and did not pay for materials he requested. Do No Hire!!!