Certa Pro Painters of Central Ohio Residential

We completed the job in Late MarchAt that time the customer was happy with our workAfter a few weeks, we understood there were some warranty style issues that came about after the painting was completeOur sales person, [redacted] inspected these and created a punch list on July 10thfrom there we did assign it to a crew in July to try to repairThe crew reported to us that they were unable to schedule the work by phoneWe are ready and able to schedule a time to repair the workI sent the following email today to the customer: Mr***, Your Revdex.com complaint was forwarded to me to resolve for youI understand that there are some minor issues remaining at your home from the interior we completed in the SpringOur sales rep [redacted] made a list of these issues upon his inspection in JulyI was hoping I could schedule a time to review these items myself and schedule painters to return to complete the list Please contact me at your earliest convenience so we can discuss Thanks [redacted] VP Operations CertaPro Painters of Central Ohio [redacted] ###-###-#### cell

I have reviewed the response made by the business in reference to complaint ID [redacted],  [redacted] called and emailed also. I am fine as long as they will  fix all the issues.
Regards, [redacted] [redacted]

We completed the job in Late March. At that time the customer was happy with our work. After a few weeks, we understood there were some warranty style issues that came about after the painting was complete. Our sales person, [redacted] inspected these and created a punch list on July 10th. from...

there we did assign it to a crew in July to try to repair. The crew reported to us that they were unable to schedule the work by phone. We are ready and able to schedule a time to repair the work. I sent the following email today to the customer:
Mr. [redacted],
Your Revdex.com complaint was forwarded to me to resolve for you. I understand that there are some minor issues remaining at your home from the interior we completed in the Spring. Our sales rep [redacted] made a list of these issues upon his inspection in July. I was hoping I could schedule a time to review these items myself and schedule painters to return to complete the list.
Please contact me at your earliest convenience so we can discuss.
Thanks [redacted] VP Operations
CertaPro Painters of Central Ohio [redacted] ###-###-#### cell