Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Customer was placed on credit hold due to past non-payment of prior invoicesTherefore, they were told for this order due to past history, they would be required to pay in advance for the order and that credit would no longer be extended A partial payment was received and the check was cashed, however they did not include the full amount dueAdditional requests for funds due under this particular invoice were not responded to by the customerAfter months we were contacted by customer and informed that we were reported the Revdex.com for theftAt this time, customer was informed a third time that the reason goods were not shipped was due to an outstanding balance remaining under this invoice Once the terms covering additional payment were finally addressed by them, product was released from credit hold and goods were shipped
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Customer was placed on credit hold due to past non-payment of prior invoicesTherefore, they were told for this order due to past history, they would be required to pay in advance for the order and that credit would no longer be extended A partial payment was received and the check was cashed, however they did not include the full amount dueAdditional requests for funds due under this particular invoice were not responded to by the customerAfter months we were contacted by customer and informed that we were reported the Revdex.com for theftAt this time, customer was informed a third time that the reason goods were not shipped was due to an outstanding balance remaining under this invoice Once the terms covering additional payment were finally addressed by them, product was released from credit hold and goods were shipped