Century Student Loan Support LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[redacted] ,Thank you for your commentsThe referenced amount of money that you paid was part of the service fee that you signed a contract agreeing to payThe agreement had multiple signatures, initials, and bold lettering to make sure you knew what you were paying forAdditionally, the representative you spoke to also told you this on multiple occasionsRegardless, we have refunded the money that was paid to us because we stand by our 100% money back guarantee for any client that is dissatisfied in any wayWe are committed to service and were happy to perform the services we did for you, even though you have requested and been given a refund

Dear Mr. [redacted]:This letter is in response to your October 5, 2017 correspondence to our client, Century Student Loan Services relating to its customer, Ms. [redacted].Our client denies any allegations of wrongdoing but, as a matter of courtesy, has issued a refund to Ms. [redacted] in the sum of...

$377.00. Additionally, our client has attempted to contact Ms. [redacted] on multiple occasions since receiving your correspondence but she has not been responsive.In light of the foregoing, we ask that you close your file as resolved, indicating no wrongdoing by our client. If you have further questions, please do not hesitate to contact me.Very truly yours,[redacted]Robby ** B[redacted], Esq. For the Firm

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted],Thank you for your comments. The referenced amount of money that you paid was part of the service fee that you signed a contract agreeing to pay. The agreement had multiple signatures, initials, and bold lettering to make sure you knew what you were paying for. Additionally, the...

representative you spoke to also told you this on multiple occasions. Regardless, we have refunded the money that was paid to us because we stand by our 100% money back guarantee for any client that is dissatisfied in any way. We are committed to service and were happy to perform the services we did for you, even though you have requested and been given a refund.