Central Coast Glass

Complaint: I am rejecting this response because:I filed the complaint only to serve as a forewarning to others I included documents with my original complaint that are exact copies from Central Coast Glass and myself I am sure these will suffice as to what occurredI only wish to state the following: I am a 30+ year veteran Realtor and this is only my 2nd complaint ever to the Revdex.comWe were never advised to contact a general contractor by the companyAs to the tenant’s language barrier, she is a successful business person in the US for over years She does have an accent, but she has no problem communicating and running a business, I assure you My husband is the last person to be demanding in any business situation, I may roar like a lion, but he is very professional, diplomatic, and excellent at negotiating I just find that the high charges for trips and time working were exorbitant for time listed that was not accurately reported And, at no time prior to the bill coming in the mail, was there any mention of charges either for general work or installation I was quoted for the window and had no trouble paying for it That window was installed during the time they were working on the water leakThere was an additional window to be installed downstairs; I did not have them install that window due to the dispute over other costsThough I would love to see some refund on the $2,200+ I was charged (for putting up plastic sheeting, redoing work that had not been done right the first time) and paid in protest, I just want to save others from this frustrationHad I looked on YELP, before I hired Central Coast Glass to work on my home, I never would have hired them in the first place Regards, J [redacted]