Central Alberta Tile One

If the company will actually follow through with their proposal within a reasonable period of time I find it acceptable [redacted] ***I would like them to contact my husband [redacted] to set up the inspections and repairs as I myself will no longer subject myself to be treated the way I have been treated by them any further His phone number is (587) 679- He works away so it may take a little time to touch base with himI would like to know if they do not follow through with this within a reasonable period of time what the next step is with Revdex.com or do I just proceed to Court?

October 26, Revdex.com Avenue Edmonton, AB T5P 0LRE: [redacted] As per complaint ID [redacted] Countertops: all issues were resolvedThere was a small run of glue from the installation of the countertop behind the toilet that was missed, this glue was removedClient removed garbage and we reimbursed the clientCounter trim was applied with the approval of the clientThe job was ongoing and we did not get a chance to inspect or correct issues before the client made us awareTile & Backsplash: we were not made aware of any tile issues- If there are any issues still with the tiles, we will address themWater damage: - The water issue was resolved immediately — this was an unfortunate mistake by the plumber, no other damage resultedPlumber: first we have heard of this issue — will addressCarpet: we have addressed the carpet concernsWill inspect again and find a viable solutionIf the carpet looks to be wearing, we will call for and inspection from the supplier to resolveLino: issues have been addressed several times as the client made us aware- We will inspect and fix any additional areasBaseboards: we were not aware of these concerns- We will address the situationWe have dealt with the client about each issue and concern that came upMany issues the client made us aware of where problems that we would have dealt with before the completion of the lobThe client called many times leaving very lengthy messages, but said very little when we addressed the situation on siteThe lack of communication on site resulted in many small trips and no chance for our Service Personnel to address all of the concerns at oneWe would like to schedule a visit to the home, document all of the concerns mentioned in the complaint along with any other concerns or issuesOnce the visit has been completed, we will send our proposal and schedule to fix any of the areas on the listOnce the scope of work has been completed, we will walk through the home with the dient to get a sign off on the repairsKelly B [redacted] Operations Manager "Beautiful flooring begins with us"