Center for Dermatology Reviews (6)
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Center for Dermatology Rating
Address: 1000 Sushruta Dr, Martinsburg, West Virginia, United States, 25401-8876
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Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The bill has been paid in full on 3/02/and a receipt showing a zero balance has been received Regards, [redacted]
02-03-"Deductibles & co-pays are due at time of service" It is posted in three different spots in our office 1) We do in fact understand the customers' concerns - he had not met his deductible amount and after the insurance processed his charges he had deductible amount due this again is an agreement and he has with his insurance - a contract with them and not our office 2) The fact is he had deductible amount due and prior to treatment he should have checked with his insurance -- for his benefit information If the provider gave him his options for the procedure and he wasn't sure where/what the status of his benefits he could have refused treatment until he could look into his benefits 3) The actions we are willing to take on services provided 8-22-are as follows: days (calander days) from the date of this letter the account must be paid in full to avoid collections procedures -- this is standard procedure for our collections collection procedures - mobilling cycle, final bill and hrsThis will be our final correspondence Thank you
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]Revdex.com:At this time, I have not been contacted by Center for Dermatology regarding complaint ID ***.Regards,*** ***
We have to offer to all patients what is offered to one Deductibles and co-pays are an agreement the patient has with their insurance company, therefor patient deductibles and copays are due in full Knowing one's benefits prior to
treatment is the responsibility of the patient This particular patient was threatening and rude He was totally aware this would
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The bill has been paid in full on 3/02/2015 and a receipt showing a zero balance has been received.
Regards,
[redacted]
02-03-15
"Deductibles & co-pays are due at time of service" It is posted in three different spots in our office.
1) We do in fact understand the customers' concerns - he had not met his deductible amount and after the insurance processed his charges he had deductible amount due. this again is an agreement and he has with his insurance - a contract with them and not our office.
2) The fact is he had deductible amount due and prior to treatment he should have checked with his insurance -- for his benefit information. If the provider gave him his options for the procedure and he wasn't sure where/what the status of his benefits he could have refused treatment until he could look into his benefits.
3) The actions we are willing to take on services provided 8-22-2014 are as follows: 30 days (calander days) from the date of this letter the account must be paid in full to avoid collections procedures -- this is standard procedure for our collections. Normal collection procedures - 2 mo. billing cycle, 1 final bill and 24 hrs.
This will be our final correspondence.
Thank you