Cellular One of East Texas - Nacogdoches

This is a bubble plastic type skylight with no flashing kit that comes in mobile homesWe advised the homeowner against this type of skylight and advised the homeowner to use a [redacted] skylight with a flashing kit which he declinedIf the homeowner wishes to now go with a higher quality skylight with a flashing kit such as a [redacted] we will remove the existing and install the new as well as repair CEILING damagesThe homeowner however will be responsible for purchasing the higher quality skylights just as he originally would have had he opted to use them when the roof was installedWe have already offered this to the homeowner on the day he filed the complaintHe said he would think about it and get back to usWe have not heard back from himWe have responded to the homeowner on every occasion he claims he had a leak

This is a bubble plastic type skylight with no flashing kit that comes in mobile homes. We advised the homeowner against this type of skylight and advised the homeowner to use a [redacted] skylight with a flashing kit which he declined. If the homeowner wishes to now go with a higher quality skylight...

with a flashing kit such as a [redacted] we will remove the existing and install the new as well as repair CEILING damages. The homeowner however will be responsible for purchasing the higher quality skylights just as he originally would have had he opted to use them when the roof was installed. We have already offered this to the homeowner on the day he filed the complaint. He said he would think about it and get back to us. We have not heard back from him. We have responded to the homeowner on every occasion he claims he had a leak.