Thanks for all the attention regarding customer complaint. First of all I wanted to let you know we do not have hand written sign on the counter. I have attached the picture of the counter, maybe there are some confusion about this transaction, we have our store policy on the counter and it says...
very clearly that we do not refund money, we exchange only. We will gladly offer exchange or store credit.
Thanks for all the attention regarding customer complaint. First of all I wanted to let you know we do not have hand written sign on the counter. I have attached the picture of the counter, maybe there are some confusion about this transaction, we have our store policy on the counter and it says...
very clearly that we do not refund money, we exchange only. We will gladly offer exchange or store credit.