The customer called the week of April 14,because they were unhappy with there current pool serviceWe checked the pool and found a bad salt system, timer broken and pump motor bad and damaged pump housingThe customer ask us to repair the system and pick them up on serviceThe pool was
service on 4/ 11:-12:with the filter and pool being cleanedOn 4/we when back out to the home to repair a broken Polaris which we only charged for the partsOn 4/10:30-11:the pool was cleaned againOn 5/the pool and filter were cleanedThe customer stopped the Techon 5/before he was complete to complain about the job being doneThe customer never called the office during the prior service trips to complain about the serviceThe customer was called on 5/by the Service Supervisor and informed that if they were unhappy with service that they might want to find another pool service company since we were just getting startedThe customer then called Andy and I informed him of the same thingWe do not charge in advance and a refund check for $#The customer was not charged for the 5/service
The customer called the week of April 14,because they were unhappy with there current pool serviceWe checked the pool and found a bad salt system, timer broken and pump motor bad and damaged pump housingThe customer ask us to repair the system and pick them up on serviceThe pool was
service on 4/ 11:-12:with the filter and pool being cleanedOn 4/we when back out to the home to repair a broken Polaris which we only charged for the partsOn 4/10:30-11:the pool was cleaned againOn 5/the pool and filter were cleanedThe customer stopped the Techon 5/before he was complete to complain about the job being doneThe customer never called the office during the prior service trips to complain about the serviceThe customer was called on 5/by the Service Supervisor and informed that if they were unhappy with service that they might want to find another pool service company since we were just getting startedThe customer then called Andy and I informed him of the same thingWe do not charge in advance and a refund check for $#The customer was not charged for the 5/service