Cedar Line Automotive

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] /> Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***

Revdex.com spoke with a representative from the business who said the customer came in initially months ago at least and said his vehicle was overheatingThey determined the cylinder heads were cracked, and they put new cylinder heads on the vehicleThe customer came back several weeks ago complaining about a noise coming from the engineThe business determined it was coming from the bottom of the engine, and was not in the same spot as where they had previously done work on the cylinder heads and this was a separate problemThey informed the customer of this, and stated that the customer came to pick the vehicle up because he didn't want to have any work done on it at this point and they have not heard from him since

Revdex.com spoke with [redacted] from the company and she stated that the consumer brought the car in and they fixed what was wrong with it through the warranty.

Revdex.com spoke with a representative from the business who said the customer came in initially 6 months ago at least and said his vehicle was overheating. They determined the cylinder heads were cracked, and they put new cylinder heads on the vehicle. The customer came...

back several weeks ago complaining about a noise coming from the engine. The business determined it was coming from the bottom of the engine, and was not in the same spot as where they had previously done work on the cylinder heads and this was a separate problem. They informed the customer of this, and stated that the customer came to pick the vehicle up because he didn't want to have any work done on it at this point and they have not heard from him since.

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
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Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

Review: I took my car to them months ago and had repair when I picked my car up after paying almost 2000 "still have the receipt "my car still had same problem I took the car back only to be told to drive it a while and trouble will go away never did the problem got worse I call them,they told me to bring the car back in again I did and now when I call they constantly tell me they haven't got to my car yet and it's been a month I called four days ago and now they act like they can't find the guy that works on my car I only want my car fixed like I paid them to do I still have to pay insurance while my car just sit there it doesn't seem fair please help or put me in the right direction to get help please

Business

Response:

Revdex.com spoke with a representative from the business who said the customer came in initially 6 months ago at least and said his vehicle was overheating. They determined the cylinder heads were cracked, and they put new cylinder heads on the vehicle. The customer came back several weeks ago complaining about a noise coming from the engine. The business determined it was coming from the bottom of the engine, and was not in the same spot as where they had previously done work on the cylinder heads and this was a separate problem. They informed the customer of this, and stated that the customer came to pick the vehicle up because he didn't want to have any work done on it at this point and they have not heard from him since.

Review: I've only had the car since June 2, 2014. I've had issues with things breaking down and the dealer not wanting to fix the problem unless it leaves me stranded. I've had problems with the car since day one and its just one problem after another. Something needs to be done.Desired Settlement: I want everything wrong with my car fixed and fixed right or else I want another car that's reliable.

Business

Response:

Revdex.com spoke with [redacted] from the company and she stated that the consumer brought the car in and they fixed what was wrong with it through the warranty.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].

Regards,