Cedar Creek Pet

To Whom It May Concern:Revdex.comNUniversityPeoria, IL 61615RE: ID #***l find this complaint rather interestingA representative for the customer called and talked to me aboutthe situation about three weeks ago to get a further understanding of the invoiceI explained to
himwhen the larger Vactor/Jetter has to be called in, there is more safety protocol that has to be followed.This was after the clog was initially cleared and was working properly for over a monthThen she startedexperiencing more problemsThe larger piece of apparatus and sewer camera were brought in to get amore thorough answer to the problemAll of this requires more manpower to make sure everyone issafe and to protect the customer’s propertyAfter the first phone conversation, the representativecalled back a couple of hours later and stated that he understood the invoice better and wanted toknow if the customer could make paymentsI told him that we do work with customers if they needhelp in payingHe agreed and was thankful for the cooperation.Now we get this letter in the mail, which is okayWe will turn this over to legal and start the processIfor when you choose to publicize this, please list the customer’s name as wellOther contractors willdefinitely want to know this for their own protection against the potential of non-paying customersIdon't think you want to publicize slanderous statements to make you responsible for allegations.Respec ly submitted,CEO, Prairie State Plumbing & Heating, Inc.CC: *** ***, Attorney at Law