CBD Store Direct

I ordered CBD oil on April 26th from CBDstoredirect.com and I have the confirmation email from both the site and PayPal that my order and payment went throughIt is now May 16th and I’ve yet to receive my orderI tried calling the number listed on their site and the first times it ended with an automated voice saying the person I was trying to reach had not setup their voicemail and then the 3rd time I called a man answered and I asked if I had reached CBD store direct and he grumbled, made noises and hung up on meI had my daughter email them from their site in early May and she still has not received an answer from themToday we tried calling again and it went to the automated voice saying the email was not yet setupAt this point I just want my money refunded